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Monday, March 9 • 3:00pm - 3:45pm
S23: Organizing for Us: Applying Usability Testing and User Research to Library Knowledge Management

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Our session outlines how librarians at Nevada State College used a combination of usability testing, user research, and crowd-sourced “purging” of obsolete documents to develop a new, more efficient library knowledge management system and what our next steps are for expanding that system across multiple content management platforms.

avatar for Lauren Johnson

Lauren Johnson

User Experience Librarian, Nevada State College
Lauren Johnson is the User Experience Librarian at Nevada State College. She designs and conducts holistic assessments of library resources and services so the library can make evidence-based changes to better serve the College’s growing community. She holds a BA in English and... Read More →
avatar for Kelly Lutz

Kelly Lutz

Systems Librarian, Nevada State College
Kelly Lutz is the Systems Librarian at Nevada State College in Henderson, NV.  She customizes, configures, and integrates library applications to help create convenient and seamless access to library resources and services. Kelly holds a BA from the University of Notre Dame, an MA... Read More →

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avatar for Boaz Nadav Manes

Boaz Nadav Manes

University Librarian, Lehigh University
Boaz Nadav-Manes is Lehigh University Librarian. He develops services, programs and activities with campus and community partners that lead to the success of students, faculty, staff, and broader community members. In addition, Boaz provides leadership and overall direction to the... Read More →

Monday March 9, 2020 3:00pm - 3:45pm CDT
Zlotnik 5
  3. Organizational Strategies