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Tuesday, March 10 • 8:45am - 9:00am
S40-02: If You Hide It, They Will Find It: The Importance of Usage Verification for Tracking User Serendipity

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The UNF Library implemented a discovery service and removed easy access to the traditional catalog in 2011.  However, essential catalog functions such as book renewal and course reserves were not available in discovery. New usage tracking in 2019 revealed that users were finding the catalog and by-passing important discovery resources.

*This 15-minute short talk is one part of the 45-minute session.

avatar for Susan Massey

Susan Massey

Head of Discovery Enhancement, Thomas G. Carpenter Library, University of North Florida

Tuesday March 10, 2020 8:45am - 9:00am CDT
Room 203