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Tuesday, March 10 • 4:30pm - 5:15pm
S68: The Need for Greater Interoperability: As User Expectations Continue to Evolve, So Should the Library Software They Use

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This panel will offer a robust and interactive discussion of the ways library services should intersect with various tools and programs. When these intersections are successful, it is easier for libraries to assess their impact and improve services. Specifically, the panel will explore how the limitations of interoperability affect different library services, and how vendor provided or locally created tools, especially APIs, support these efforts. The group will examine this topic from technical, contractual, and industry perspectives in order to better understand and solve interoperability challenges. By doing so, libraries and their vendor partners will provide better systems interoperability and workflows for library staff and users.

avatar for Russell Palmer

Russell Palmer

Assistant Director, GALILEO
Russell Palmer is an assistant director at GALILEO, where he is in charge of the support services team. He and his team work on the development of GALILEO, new integrations (such as OpenAthens), and system report requests. Prior to GALILEO, Palmer worked at LYRASIS for 14 years in... Read More →
avatar for Boaz Nadav Manes

Boaz Nadav Manes

University Librarian, Lehigh University
Boaz Nadav-Manes is Lehigh University Librarian. He develops services, programs and activities with campus and community partners that lead to the success of students, faculty, staff, and broader community members. In addition, Boaz provides leadership and overall direction to the... Read More →
avatar for Erik Radio

Erik Radio

Metadata Librarian, University of Colorado at Boulder Libraries
avatar for Scott Bernier

Scott Bernier

Vice President, Library Relations, EBSCO Information Services
For more than 25 years, Scott has been focused on uncovering and understanding the needs and goals across the various members of the global library community. Through the years with EBSCO, his role has become more focused on gathering and sharing insights with libraries and other... Read More →

Online Conference Moderator
avatar for Heather Jeffcoat

Heather Jeffcoat

Web & Discovery Management Librarian, Georgia Tech Library
Heather Jeffcoat is the Web and Discovery Management Librarian at the Georgia Tech Library. She earned a M.S. in Library and Information Studies from Florida State University and a B.A. in Geography from the University of South Carolina. Heather has managed the Library's web presence... Read More →

Tuesday March 10, 2020 4:30pm - 5:15pm CDT
Room 204
  5. User Experience & Promotion