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Wednesday, March 11 • 8:30am - 8:45am
S73-01: Shift, Sharpen, Share: Redesigning A Help Desk Portfolio to Enhance Discovery Support

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Organizational realignment between libraries and campus IT is challenging. It is also an opportunity to rethink library services. This presentation highlights the benefits of expanding a service portfolio and strategies to shift, sharpen, and share staff skills for success in providing enhanced electronic resources and discovery systems support.

*This 15-minute short talk is one part of the 45-minute session.

Speakers
avatar for Christine Tobias

Christine Tobias

Interim Head, Digital Scholarship Services, Michigan State University


Wednesday March 11, 2020 8:30am - 8:45am CDT
Room 203