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Tuesday, March 10 • 11:15am - 12:00pm
Understanding Our Audience: Better Communication with Faculty

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The information literacy training offered by most academic libraries is essential to student success. Yet many faculty members don't want to spend time on Info Lit because they want to focus on their own subject matter or do not see the benefit of Info Lit instruction. Hence, we often struggle to communicate the value the library provides. Teagan Eastman and Jared Oates conducted an ethnographic study to better understand the needs and expectations of faculty. The study results have important implications for how we tell people what we do and how we deliver our services.

avatar for Teagan Eastman

Teagan Eastman

Online Learning Librarian, Utah State University
Teagan is Utah State University’s Online Learning Librarian where she focuses on creating online learning materials, instructional design and technologies, user experience, and supporting USU’s large distance education program.
avatar for Jared Oates

Jared Oates

COO, Niche Academy
I co-created software that makes librarians' lives easier. We've been in business for almost 8 years and have impacted over 1400 organizations. We desire to help our community's lives easier and more fulfilling using our product and solution-driven content.

avatar for Niche Academy

Niche Academy

Table 811
Niche Academy is an online learning platform focused on public and academic libraries. Subscribing libraries can use our ready-to-use tutorials for teaching things like essential information literacy skills or how to use the library's electronic resources, for example. Libraries can... Read More →

Tuesday March 10, 2020 11:15am - 12:00pm CDT
Room 202
  5. User Experience & Promotion