2020 Electronic Resources & Libraries Annual Conference: Full Schedule

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1:00pm CDT

W01: Is this thing on? Learning the basics of establishing E-resource access

**THIS SESSION IS AVAILABLE TO IN-PERSON ATTENDEES ONLY. AN ADDITIONAL TICKET IS REQUIRED TO ATTEND THIS COURSE**

Taking over E-Resources management? Broadening your skills for a job search? This workshop is designed to show attendees the basic components of establishing access to e-resources, from acquisitions to authentication, including payment, acquisition models, management and discovery systems, user interfaces, publisher platforms, linking, and all the various vendors and consortia which might play a role. The presenters will help you analyze and understand the systems and resources in place at your own library, and connect you with resources to understand them better after you’ve returned from Austin. The workshop is intended to be followed up with a conference session on troubleshooting e-resources access problems, giving attendees the skills to identify, resolve, and track a variety of electronic resource access issues, from simple to complex, once they understand how that access should be functioning.

After attending this course, be sure to add complementing course S37: Fix This: Learning How to Troubleshoot E-Resource Access Problems to your schedule.

Speakers

Josh Petrusa

Assoc. Dean for Collections & Digital Services, Butler University

Vanessa French

Collections Strategy Librarian, Butler University Libraries

Sunday March 8, 2020 1:00pm - 5:00pm CDT
Room 104

1. Managing e-Resources & Licensing

Programming Type Workshop, 101 Programming
Online Conference Availability Not Recorded/ Not Available Online
Keywords Electronic Resources Management, Establishing Access

1:00pm CDT

W02: Excel for eResource Librarians

**THIS SESSION IS AVAILABLE TO IN-PERSON ATTENDEES ONLY. AN ADDITIONAL TICKET IS REQUIRED TO ATTEND THIS COURSE**

Excel is a valuable tool for eResource librarians - from workflow support, to usage data gathering and analysis, to demonstrating library impact. Unfortunately, many of us can't fit in the time in our day to day work to learn advanced Excel techniques that would make us more efficient and effective. In this workshop, attendees will learn why and how to use advanced tools such as pivot tables, conditional formatting, data tools, and charting functionality.

Speakers

Kelly Smith

Director of Collections & Discovery, Eastern Kentucky University Libraries

Kelly Smith is Coordinator of Collections and Discovery at Eastern Kentucky University Libraries, where she has worked since 2005. She is a column editor for the journal Serials Review, an intern on the ALCTS Advocacy and Policy Committee, and serves on the collections committees... Read More →

Jens Arneson

Online Resources Librarian, Eastern Kentucky University

Jens Arneson is the Online Resources Librarian at Eastern Kentucky University, a position he has held since 2013. He works with the Library’s Discovery & Access team to troubleshoot, assess, and renew the Library’s electronic serials and database subscriptions. Areas of particular... Read More →

Sunday March 8, 2020 1:00pm - 5:00pm CDT
Room 105

1. Managing e-Resources & Licensing

Programming Type Workshop, 101 Programming
Online Conference Availability Not Recorded/ Not Available Online
Keywords excel, data, analysis, ROI, reporting, workflow

1:00pm CDT

W03: Using the Crossref API: Pulling and working with Crossref publication and funder metadata in R

**THIS SESSION IS AVAILABLE TO IN-PERSON ATTENDEES ONLY. AN ADDITIONAL TICKET IS REQUIRED TO ATTEND THIS COURSE**

Access the workshop materials at https://osf.io/tz246/. Clone the Azure Notebook at https://notebooks.azure.com/clarke-iakovakis/projects/rcrossref2.

This workshop will begin with an overview of Crossref and the Crossref API. Crossref is a not-for-profit membership organization for scholarly publishing working to make content easy to find, cite, link, assess, and re-use. The Crossref REST API is a unique resource of free, in-depth publisher metadata that is used by the entire lifecycle of global scholarly communications, from funders to publishers to metadata aficionados of all kinds. The API lets anyone search, filter, facet and sample Crossref metadata related to over 106 million content items with unique Digital Object Identifiers (DOIs). Crossref metadata includes a wealth of metadata that can help libraries with literature reviews, collect citation metadata, populate bibliographies with identifiers, track funding information, and more.
Following this overview, participants will use the rcrossref package in R (developed by rOpenScie) to query and extract data from the Crossref API. R is a programming language used to work with data (and metadata). Participants will work through scripts hosted on an interactive cloud-based R coding platform (Microsoft Azure Notebooks). Experience in R is helpful but not required.

This workshop will be of particular value to those working in scholarly communications and collection analysis. Participants will learn how to pull publication metadata by ISSN and article metadata by citation details such as title, author, and DOI, to get back citation counts, open access status, author ORCID iDs, and funder details. From here they can determine if publications are eligible for deposit in a repository, write RIS/BibTeX files, and conduct bibliometric analyses.

Speakers

Shannon Burke

Coordinator of Acquisitions, Texas A&M University Libraries

I have experience in the areas of electronic resources, discovery, collection development, and acquisitions. I have a particular interest in interactive data visualization, using tools such as Tableau and the R programming language, to aid in evaluation and decision-making.

Patricia Feeney

Head of Metadata, Crossref

Clarke Iakovakis

Scholarly Services Librarian, Oklahoma State university

rcrossref ipynb

Sunday March 8, 2020 1:00pm - 5:00pm CDT
Room 106

8. Data Science & Libraries

Programming Type Workshop
Online Conference Availability Not Recorded/ Not Available Online

3:00pm CDT

Afternoon Yoga Strength & Mobility

This class guides you to hold the pose longer with detailed anatomical instructions to give you the chance to feel the sensations at the targeting area in the body. It is suitable for a beginner who wants to develop more strength, mobility and balance as well as for advanced people who wish to take the pose to its full expression.

The class will begin with a breathing exercise to warm up the body and end with a breathing exercise to relax the body.

New to yoga? No need for expensive yoga gear, just comfy clothes that you can stretch in. No shoes are worn during yoga. Try not to eat for two hours leading up to your class. Feel free to bring water bottles.

Yoga mats and towels will be available.

Speakers

Mireya Valero

Mireya Valero embarked on her yoga journey in 2006. With a decades long career in sales, Mireya has maintained a busy schedule with little time for relaxation. In exercise she found a means of stress relief, her favorite being running. Unfortunately, a knee injury inhibited her ability... Read More →

Exhibitors

Springer Nature

Springer Nature is one of the world’s leading global research, educational and professional publishers, home to an array of respected and trusted brands providing quality content through a range of innovative products and services. Springer Nature is the world’s largest academic... Read More →

Sunday March 8, 2020 3:00pm - 4:00pm CDT
Room 103

Wellness

5:00pm CDT

Welcome Reception

Pick up your badge, grab a taco, a drink and help us ring in the 15th Anniversary Conference!

Sunday March 8, 2020 5:00pm - 6:30pm CDT
AT&T Center Courtyard

Misc

7:00am CDT

Breakfast

2 -3 hot breakfast items on daily rotation - eggs, bacon, sausage, hash browns, crepes, etc.
Steel Cut Oatmeal with toppings
Granola & yogurt with toppings
Whole and cut fruit
Muffins, Tea Bread
Selection of juices, coffee, and tea

Vegetarian and Gluten-Free items will be available

One Twenty 5 Cafe is located on the lobby level and offers additional food items for purchase.

Monday March 9, 2020 7:00am - 9:00am CDT
Tejas Dining Room

Misc

7:15am CDT

Morning Yoga

In these morning yoga sessions you will connect to the areas of tension in your body and find release through simple yoga postures. You will gradually build up internal heat to cultivate a deeper awareness around what your body is needing early in the morning to start your day off on the right note. You'll leave feeling energized, clear headed and more rooted within your body. No prior yoga practice necessary and modifications will be given to meet you exactly where you at in your practice.

New to yoga? No need for expensive yoga gear, just comfy clothes that you can stretch in. No shoes are worn during yoga. Try not to eat for two hours leading up to your class. Feel free to bring water bottles.

Yoga mats and towels will be in available.

Speakers

Kelsey Nunez

Yoga Instructor

Kelsey loves the flow of yoga and how it corresponds with the ebb and flow of life, a series of movements with their differing complexity and how we respond to them based on listening to our breath and tuning into our bodily sensations. Having taught yoga for over 9 years, she has... Read More →

Exhibitors

Springer Nature

Monday March 9, 2020 7:15am - 8:00am CDT
Room 103

Wellness

Online Conference Availability Not Recorded/ Not Available Online
Audience Level Intermediate, Foundational, Advanced

8:30am CDT

Opening Keynote: Libraries and the Practice of Freedom in the Age of Algorithms

VIDEO LINK

How prepared are librarians, and the students they serve, to navigate technologies that are fundamentally changing how we encounter, evaluate, and create information? In the past decade, a handful of platforms have become powerful information intermediaries that help us search and connect but also are tools to foment disinformation, amplify hate, increase polarization, and compile details of our lives as raw material for persuasion and control. We no longer have to seek information; it seeks us. Project Information Literacy has revealed college students’ lived experience through a series of large-scale research studies. To cap a decade of findings, we conducted a qualitative study that asked students, and faculty who teach them, what they know and how they learn about our current information environment. This talk explores what students have taught us, where education falls short, why it matters, and how time-tested library values – privacy, equity, social responsibility, and education for democracy – can provide a blueprint for creating a socio-technical infrastructure that is more just and equitable in the age of algorithms.

Speakers

Barbara Fister

Scholar-in-Residence, Project Information Literacy

Barbara Fister was chosen to serve as the inaugural Scholar-in-Residence at Project Information Literacy, a national research institute that studies college students' research habits. She was a co-researcher on PIL's latest year-long study and subsequent report, "Information Lite... Read More →

Online Conference Moderator

Danielle Sell

Meeting & Event Planner, ER&L

Danielle Sell, Event Planner for ER&L, is responsible for all aspects of conference organization and implementation for the full conference cycle. Danielle joined the ER&L team in the summer of 2015. She's worked in multiple facets of the meetings and events industry for the past... Read More →

Monday March 9, 2020 8:30am - 9:30am CDT
Salon C

Keynote

Programming Type Keynote
Online Conference Availability Available Live and On Demand

9:45am CDT

S01: Electronic Resource Librarianship: Past, Present and Future

In celebration of ER&L's 15th annual conference, this presentation will examine the development of electronic resource librarianship as a professional specialty, constructive professional and continuing education opportunities in the field, and discuss current and future trends for all involved in the e-resources life cycle.

Speakers

Susan Davis

Acquisitions Librarian for Continuing Resources and Licensing Specialist and Electronic Resources Team Coordinator, University at Buffalo

Great Relationships: Priceless. All-timer.

Online Conference Moderator

Tessa Minchew

Electronic Resources Librarian, North Carolina State University Libraries

Tessa Minchew is an Electronic Resources Librarian at the North Carolina State University Libraries. Her duties include e-resources licensing; package, project, knowledgebase and e-resources management; discovery troubleshooting; cataloging policy and procedure oversight; internal... Read More →

Monday March 9, 2020 9:45am - 10:30am CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords electronic resource librarianship
Audience Level Foundational

9:45am CDT

S06: Crystal Clear: Crafting License Management Techniques to Fit System Migrations

Effective license management entails meticulous record keeping as well as the ability to monitor negotiations in real time. This session addresses how to develop useful techniques for tracking license details and activities in an LSP as well as simple workflows for the daily tasks inherent to license and e-inventory management.

Speakers

Stephanie Hess

Electronic Resources Librarian, Binghamton University Libraries

Stephanie P. Hess has worked in a variety of Technical Services positions since 1998. She is currently the Electronic Resources Librarian at Binghamton University (SUNY) and possesses an extensive background in acquisitions, cataloging, collection development, and serials managem... Read More →

Monday March 9, 2020 9:45am - 10:30am CDT
Room 105

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords Licensing, Library management systems
Audience Level Intermediate

9:45am CDT

The Price is Right: Making Ebook Access Affordable for All Libraries

VIDEO LINK

Have you ever had to sacrifice the right ebook access because the price wasn’t right? The struggle is real; balancing access and title costs is an ongoing issue for libraries worldwide. In this session, we’ll start with a discussion about ebook acquisition trends and how purchase decisions are being influenced by price. Then, we’ll hear from Keri Prelitz (Collection Development and Management Librarian from California State University – Fullerton) and how she is using Extended Access to strike the right balance between access and price. Finally, we’ll end with market data around turnaways and the various innovative methods, both current and upcoming, from ProQuest that help make ebook access affordable for all budgets.

Speakers

Keri Prelitz

Collection Development and Management Librarian, California State University Fullerton

I am the Collection Development and Management Librarian at Cal State Fullerton, but I began my career in collection development working with academic libraries on behalf of a books vendor. I am passionate about collection development (truly!), enjoy analysis and collaboration, and... Read More →

Whitney Murphy

Senior Manager, Strategy & Market Support, ProQuest

Joanna Keel

Product Marketing Manager, ProQuest

Sponsors

ProQuest

Table 901

ProQuest is committed to supporting the important work of the world’s research and learning communities. The company curates content that matters to the advancement of knowledge and simplifies workflows so time is used effectively. And ProQuest connects information environments... Read More →

ER&L The Price is Right Making Access Affordable for All Libraries pdf

Monday March 9, 2020 9:45am - 10:30am CDT
Room 202

1. Managing e-Resources & Licensing

Programming Type Sponsored Session
Online Conference Availability Available On Demand

9:45am CDT

S02: Taking Back Control of Streaming Video: Preliminary Results of a Faculty Video Use Survey

PDA was our savior for access to streaming video --until it wasn’t. To get back on track, we started with the basics. Who are our users, what are they using, and why? We’ll present our faculty survey findings and discuss taking back control of video.

Speakers

Charlie Remy

Electronic Resources & Serials Librarian, University of Tennessee at Chattanooga

Katie Gohn

Head, Collection Services, University of Tennessee at Chattanooga

Online Conference Moderator

Jesse Koennecke

Director, Acquisitions & E-Resource Licensing, Cornell University

Jesse is responsible for managing Acquisitions and E-Resource Licensing services for Cornell University Library (CUL). Jesse has been involved with the Future of Libraries Is Open project to develop open source software for libraries since 2016 Ask me about Battledecks@ER&L!Ask... Read More →

Monday March 9, 2020 9:45am - 10:30am CDT
Zlotnik 6

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords video, audiovisual, patron-driven acquisition, mediation, faculty engagement, collection assessment, collection development, collection strategy
Audience Level Foundational

9:45am CDT

S03: Automating Collection Analysis Data Visualization in Jupyter Notebook: What's Possible and Why Would You Do It

Data visualizations help librarians see through the clutter of collection analysis metrics, and can be very useful for outreach to academic partners. Automating the production of data visualizations in Jupyter Notebook from standardized data inputs enables us to produce more reports for more academic departments, which increases our impact.

Speakers

Nat Gustafson-Sundell

Collections Librarian, Minnesota State University, Mankato

Collections Librarian and Technical & Collections Services Coordinator

Evan Rusch

Reference Librarian, Minnesota State University, Mankato

Evan (he/him/his) is Reference and Instruction Librarian, and Associate Professor at Minnesota State University, Mankato

Pat Lienemann

eAccess & Discovery Librarian, Minnesota State University, Mankato

Luwis Andradi

Collection Management GA, Minnesota State University, Mankato

presentation link txt

Monday March 9, 2020 9:45am - 10:30am CDT
Room 203

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords Collection Analysis, Data Visualization, Report Automation
Audience Level Intermediate

9:45am CDT

S05: Hybrid Approach to Scholarly Communication Education

Librarians must often wear many hats at their institution and find creative ways to do more with less. The Texas State University Libraries Scholarly Communications team uses a team-based approach to instituting, coordinating and creating programs for scholarly learning and library literacy for its library community.

Speakers

Amanda N. Price

Monographic Aquistions Librarian, Texas State University

Dianna Morganti

Research, Instruction, and Outreach Librarian, Texas State University

Lisa Ancelet

Librarian, Texas State University

Stephanie S Towery

Librarian, Texas State University

Laura Waugh

Assistant Director, Research Data Services, Texas State University

Monday March 9, 2020 9:45am - 10:30am CDT
Room 104

6. Scholarly Communication & Library Publishing

Online Conference Availability Available On Demand
Keywords librarian training, scholarly communication
Audience Level Foundational

9:45am CDT

S07: SimplyE: Current Efforts and Future Plans

SimplyE continues to gain momentum across public and academic libraries. New efforts are underway to better understand the needs of ebook readers and improve the system to meet the needs of institutions. Learn about recent accomplishments, current efforts and future plans to improve SimplyE and expand its use in libraries.

Speakers

Robert Cartolano

Associate VP for Technology and Preservation, Columbia University Libraries

Christine Peterson

Engagement & Emerging Technologies Coordinator, Amigos Library Services

As part of a team at Amigos Library Services, I manage the SImplyE implementation project. Talk to me if you are interested in either hosting SimplyE for yourselves or having us host the app for your patrons.

James English

Palace Project Director of Business Development, LYRASIS

Happy to talk about LYRASIS, all things Ebooks, Ebook Technology, and The Palace Project. I am particularly interested in speaking with University Presses to make their content accessible to more libraries and Academic Librarians about The Palace Project and how it can advance access... Read More →

Monday March 9, 2020 9:45am - 10:30am CDT
Room 106

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords open source, ebooks
Audience Level Foundational

10:45am CDT

S10-01: We Can Do Better: Improving Accessibility in Electronic Resources

A recent ruling in Payan v. Los Angeles Community College District requires the college to discontinue e-resources that are not compliant with current accessibility standards, a judgement that significantly shifts the landscape for electronic resource librarianship. This presentation will examine the case and its implications for libraries and vendors alike.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Alex Sundt

Web Services Librarian, Utah State University

Robert Heaton

Collection Management Librarian, Utah State University

Looking for answers: How will we keep paying for all this stuff? How are we going to archive all this digital stuff? How can we align author incentives, the publishing marketplace, and the future of the scholarly record? When will libraries benefit from well-designed free software... Read More →

Christopher Lee

Electronic Resources Librarian, Utah State University

I am a new Electronic Resources Librarian who was a Resource Sharing Specialist for the previous 6 years. I am interested in Accessibility and Electronic Resources. When I am not working I am a proud father of two girls and video game enthusiast.

Monday March 9, 2020 10:45am - 11:00am CDT
Room 203

5. User Experience & Promotion

Online Conference Availability Available On Demand
Keywords Accessibility
Audience Level Foundational

10:45am CDT

S08: Help from Consortia: Working Together For Negotiating Licenses and Contracts

RAILS and SWAN worked together on licensing and contracts for electronic resources for members of both consortia. This presentation will demonstrate how a need was identified and presented to the consortia, how they decided to work together, and the roadmap they took to save time and money for libraries.

Speakers

Leila Heath

Director of Library Resources and Programs, RAILS

Robin Hofstetter

Consultant, Electronic Resources, SWAN Library Services

Online Conference Moderator

Raquel Garza

UT System Consortia Resources Associate, University of Texas at Austin

HelpfromConsortia pptx

Monday March 9, 2020 10:45am - 11:30am CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Working with consortia, licensing and contracts
Audience Level Foundational

10:45am CDT

S11: OpenAthens Odysseys: Implementation Challenges & Lessons Learned at Texas Medical Center Library & University of Toledo

This presentation will review the challenges encountered and lessons learned by two separate library systems in implementing OpenAthens authentication. The Texas Medical Center Library, which replaced EZproxy, serves multiple academic institutions. The University of Toledo Libraries, which replaced WAM, serves two different campuses.

Speakers

Joanne Romano

Head of Resource Management/Discovery Services, Texas Medical Center Library

Networking with library colleagues and discussing service challenges, along with potential solutions, is a benefit I’ve gained at every ER&L conference I've attended. It is crucial for resource management teams to demonstrate to key stakeholders, the value of the library’s collection... Read More →

Nha Huynh

Systems Librarian, Texas Medical Center Library

Clare Keating

Electronic Resources Librarian, University of Toledo

Sheryl Stevens

Director of Collection Services, The University of Toledo

Online Conference Moderator

Whitney Bates-Gomez

Electronic and Continuing Resources Librarian, Georgia State University

Monday March 9, 2020 10:45am - 11:30am CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords OpenAthens
Audience Level Intermediate

10:45am CDT

S13: Building a Library Talent Program from Scratch: How Boston University Libraries Separated Talent from HR to Transform Its People Operations

The uncertainty of the future of the academic library casts a long shadow on today’s library operations. This session will discuss the important distinction between talent and HR, and the need to recast a vision of future-proofing our organizations under unprecedented budgetary and environmental constraints.

Speakers

Eleni Castro

Director of Digital Ventures, Boston University Libraries

Looking forward to connecting and partnering with others interested in scholarly communications, digital scholarship, digital collections, research data management and curation, research information management, as well as digitization of cultural heritage materials. To give you some... Read More →

Tony Zanders

Entrepreneur in Residence, Boston University Libraries

I'm the inaugural EIR at Boston University. After a 10 year career at Ex Libris and EBSCO, I started a community of library leaders preparing for the future of work by rethinking the professional development, recruitment and retention using tech.

Monday March 9, 2020 10:45am - 11:30am CDT
Room 105

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords Talent Management, Diversity
Audience Level Foundational

10:45am CDT

S12: They Published Where?!: Analyzing Faculty Publications for Scholarly Communications Assessment

Do you know where your faculty are publishing? Find out how a librarian analyzed faculty publications at her university to discover what percentage were open access and how many appeared in predatory journals. Learn how to recognize a predatory journal, assess your institution’s publications, and improve your scholarly communications efforts.

Speakers

Susan Vandagriff

Scholarly Communications Librarian, UCCS Kraemer Family Library

Monday March 9, 2020 10:45am - 11:30am CDT
Room 104

6. Scholarly Communication & Library Publishing

Online Conference Availability Available On Demand
Keywords Predatory, Open Access
Audience Level Foundational

10:45am CDT

S09: Assessing Library Electronic Resources Impact upon Student Success by configuring, harvesting, and preparing hard data from proxy logs as input for statistical analyses.

E-resources are an important library service, an essential component for complete library assessment. Determining e-resources impact on student success requires years of data procurement and analyses. EZproxy can provide this data so that usage can be linked to academics. Discussion includes details about data collection, harvesting, preparation, and statistical methods.

Speakers

Bob Holzmann

Systems & Digital Technologies Librarian, Tulsa Community College

Online Conference Moderator

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries

Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.

Monday March 9, 2020 10:45am - 11:30am CDT
Zlotnik 6

8. Data Science & Libraries

Online Conference Availability Available Live and On Demand
Keywords Quantitative assessment, E-resource data
Audience Level Intermediate

10:45am CDT

S14: The first step into equitable search: A comparison on how to make a linked ontology data model

The evolution of subject headings is drastic, with controlled vocabularies to be inclusive of people searching rather than what is “correct” for classification. Surges in natural language terms, emphasis on “folksonomy” tags, a need for equitable search, and metadata structures; controlled vocabularies are more useful to researchers than ever before.

Speakers

Ashleigh Faith

Director, Content Enrichment & Data Visualization, EBSCO Information Services

I LOVE data! Bibliographic data all around but specifically subject data. Mining for insights and data to help patrons and users find the research they need, when they need it is my #1 passion. Topics I am the most interested in are:-Knowledge graphs-Taxonomy and Ontology-User Experience... Read More →

S14 The first step into equitable search A comparison on how to make a linked ontology data model pdf

LIVE Zoom Meeting details docx

Monday March 9, 2020 10:45am - 11:30am CDT
Room 106

8. Data Science & Libraries

Online Conference Availability Available On Demand
Keywords Natural Language / Subject Headings
Audience Level Advanced

11:00am CDT

S10-02: Creating a data privacy plan: SSO, library assessment metrics, licensing, new ILS, office politics and more

At my University, we have a new institution wide privacy policy that impacts our licensing. It has led me to collaborate with others to develop a minimal data privacy plan, addressing our upcoming SSO, new ILS, 3rd party eresource tools, and documenting our library assessment metrics.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Emily J. Ray

E Resource Librarian, University of North Florida

Monday March 9, 2020 11:00am - 11:15am CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords Student data
Audience Level Foundational

11:15am CDT

S10-03: Strengthening website accessibility through automated testing

In order to alleviate the strain of limited support, the Library has experimented with ways to automate accessibility standards using freely available open source technology prior to remediation efforts. We believe that this automation provides an opportunity for both meeting accessibility standards and supporting libraries with limited time or staff.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Faber Castro

NYU Health Sciences Library

Brian Han

NYU Health Sciences Library

Ian Lamb

NYU Langone Health

Catherine Larson

Assistant Director, Systems & Technology, NYU Health Sciences Library

Karen Yacobucci

NYU Health Sciences Library

Monday March 9, 2020 11:15am - 11:30am CDT
Room 203

5. User Experience & Promotion

Online Conference Availability Available On Demand
Keywords accessibility automation
Audience Level Intermediate

11:30am CDT

Luncheon with Oxford University Press -- Special Sneak Preview: The Future for Online Books at OUP

Join Tanya Laplante, Head of Digital Strategic Analysis at Oxford University Press, for an insider’s look at OUP’s digital plans for its book collections. We will discuss trends on the Oxford Academic platform which currently hosts Oxford Journals, share a first look at some of OUP’s digital publishing plans, and discuss ongoing User Experience research feeding into these developments. Attendees will also be invited to join OUP’s new Librarian Research Panel to participate in future surveys and research.

Speakers

Tanya Laplante

Head of Digital Strategic Analysis, Oxford University Press

Sponsors

Oxford University Press

Table 601

Oxford University Press publishes some of the most respected books and journals in the world. Visit our booth or online at www.oup.com for more information.

Monday March 9, 2020 11:30am - 1:00pm CDT
Salon C

7. Emerging Technologies & Trends

Programming Type Sponsored Session
Online Conference Availability Available On Demand

1:00pm CDT

S18-01: A Textbook Rental Program and Hybrid Approach to Instructional Content: Successes, Challenges, and What Comes Next

This session introduces using and purchasing licensed electronic resources as materials for a textbook rental program. Presenters share success stories and lessons learned over the first year of starting this project and provide tips that will benefit even those who do not have a textbook rental program on their campus.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Cory Whipkey

Research/Instruction Librarian, Bethel University

Amanda Moeller

Electronic Resources and Systems Librarian, UW-River Falls, Chalmer Davee Library

Monday March 9, 2020 1:00pm - 1:15pm CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords openeducation, textbooksadoption
Audience Level Foundational

1:00pm CDT

S16: Accidental Apprentice: Training Up a New E-Resource Professional

When a full-time staff person is transplanted to be an e-resource assistant, what is the best approach to impart knowledge and experience? Is apprenticeship the answer? Pesch’s E-Resource Lifecycle frames how standards, systems, values and workflows are organized and taught. We will discuss recommended requirements and qualities for e-resource librarianship.

Speakers

Margaret Hogarth

Electronic Resources & Licensing Librarian, The Claremont Colleges Library

Online Conference Moderator

Lindsey Lowry

Coordinator of Acquisitions and EResources, The University of Alabama

Monday March 9, 2020 1:00pm - 1:45pm CDT
Zlotnik 6

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords training, apprentice, skills, knowledge, systems, technical, qualities, requirements
Audience Level Intermediate

1:00pm CDT

S15: Assessing electronic resources for accessibility: results from the pilot project at the University of Washington

The University of Washington ran a pilot project to determine the accessibility of its subscription electronic resources. A testing methodology was developed, as well as an action plan to follow up with vendors. This is part of a larger plan to increase the percentage of accessible electronic resources at UW.

Speakers

Hana Levay

Collection Assessment Librarian, University of Washington

Collection assessment, usage statistics, COUNTER, SUSHI, accessibility, customizing vendor setting, bibliometrics

Online Conference Moderator

Trina Nolen

Acquisitions Librarian, Lamar University

Lamar University

Monday March 9, 2020 1:00pm - 1:45pm CDT
Zlotnik 5

2. Collection Development & Assessment

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Accessibility
Audience Level Foundational

1:00pm CDT

S19: Transforming E-Resource Usage Data into Actionable Insights: EZproxy Analytics Early Adopter Reports

Last year, EZproxy Analytics Pilot Program libraries reported on their experiences testing it. Since then, OCLC has launched EZproxy Analytics. In this session, OCLC will share how it has improved the service based on pilot library feedback and how early adopters are using it in their libraries.

Speakers

Hank Sway

Product Manager, OCLC

Hank Sway is Product Manager for APIs and EZproxy at OCLC. Prior to joining OCLC in 2016, he held a variety of library technology roles, including as Assistant Library Director for Technology at the Public Library of Brookline (Massachusetts) and as Systems Librarian at Harvard University... Read More →

Online Conference Moderator

Kristin Rogers

Electronic Resources & Discovery Librarian, The University of Mississippi Libraries

Monday March 9, 2020 1:00pm - 1:45pm CDT
Room 204

2. Collection Development & Assessment

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords EZproxy, analytics
Audience Level Foundational

1:00pm CDT

S22: Making streaming video metadata a collaborative effort for effective discovery

Librarians, content providers, and library software vendors have a vested interest in making streaming video content discoverable for end users. This panel explores potential solutions for two major challenges to easy discovery: 1) consistent and robust metadata and 2) discovery systems that manage streaming video metadata.

Speakers

Amy Fry

E-Resources Management Librarian, University of Illinois at Urbana-Champaign

Michelle Urberg

Independent Consultant, Data Solve LLC

Sarah Brennan

Lead Product Manager, ProQuest

Fry StreamingVideoCollaborativeMetadata pptx

Urberg StreamingVideoCollaborativeMetadata pptx

Brennan StreamingVideoCollaborativeMetadata pptx

StreamingVideoHurdles ER&L2020 png

Monday March 9, 2020 1:00pm - 1:45pm CDT
Room 106

4. External Relationships

Online Conference Availability Available On Demand
Keywords Streaming Video, Metadata for Discovery
Audience Level Intermediate

1:00pm CDT

S20: They’re Doing What?! Use of Information Resources in Undergraduate Thesis Research

A research project followed undergraduate Honors students through their thesis-writing experience. This presentation will cover what was learned about how students discover, find, and interact with information resources. How do they learn about them? What tools or resources do they use? How do they organize their information sources?

Speakers

Molly Beisler

Director of Collections & Discovery, University of Nevada, Reno

Amalia (Molly) Beisler is the Director of Collections & Discovery at University of Nevada, Reno. In this position, she oversees acquisitions, cataloging, discovery services, and the library materials budget. Her research interests relate to how library users interact with library... Read More →

Ann Medaille

Director of Research and Instructional Services, University of Nevada, Reno Libraries

Rosalind Bucy

Research & Instruction Librarian, University of Nevada, Reno

Rosalind Bucy is a Research & Instruction Librarian at the University of Nevada, Reno, where she supports faculty and students in teaching, learning, and research for the Humanities and Core Writing.

Rayla Tokarz

Collections Librarian, University of Nevada, Reno

Monday March 9, 2020 1:00pm - 1:45pm CDT
Room 104

5. User Experience & Promotion

Online Conference Availability Available On Demand
Keywords Information search behavior, undergraduate thesis
Audience Level Foundational

1:00pm CDT

S17: A Custom Discovery Digest: concepts, terminology, technology, and staffing

What does it mean to have a 'custom discovery' layer or system? This presentation will provide a high-level overview of the common concepts, terminology, and technology that are involved. We'll break down commonly seen job titles (librarian and otherwise), and will discuss some 'custom discovery' examples from different libraries.

Speakers

Erin Finnerty

Electronic Resources Librarian, Temple University

Monday March 9, 2020 1:00pm - 1:45pm CDT
Room 202

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords discovery, custom discovery, open source
Audience Level Intermediate

1:00pm CDT

S21: Simplifying Content Delivery with InstantILL: Integrating Link Resolvers, OA Searching, and Interlibrary Loan Requesting

Want to help users discover library AND open access content faster? Want to simplify your ILL forms and reduce the number of requests for readily available content? Come learn about InstantILL, an open source tool for integrating your link resolver, open access searching, and ILL requesting in a single interface.

Speakers

Tina Baich

Senior Associate Dean, IUPUI University Library

Tina Baich is a Librarian at IUPUI University Library where she is Senior Associate Dean for Scholarly Communication & Content Strategies. Her portfolio includes the Center for Digital Scholarship, Resource Acquisition & Description, Resource Sharing & Delivery Services, and the Ruth... Read More →

Mike Paxton

Resource Sharing Librarian, IUPUI University Library

Monday March 9, 2020 1:00pm - 1:45pm CDT
Room 105

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords content delivery, resource sharing
Audience Level Intermediate

1:00pm CDT

Afternoon Yoga Strength & Mobility

Speakers

Mireya Valero

Exhibitors

Springer Nature

Monday March 9, 2020 1:00pm - 1:45pm CDT
Room 103

Wellness

1:15pm CDT

S18-02: OA Textbooks in the IR: Collaborate with Faculty to Increase Student Success

The high costs of textbooks is a barrier to student success that disproportionally affects those who need it most - students who have fewer economic means. By publishing introductory course textbooks for open access in an institutional repository, libraries serving economically disadvantaged regions can take the lead in solving this problem.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Kelly Smith

Director of Collections & Discovery, Eastern Kentucky University Libraries

Monday March 9, 2020 1:15pm - 1:30pm CDT
Room 203

6. Scholarly Communication & Library Publishing

Online Conference Availability Available On Demand
Keywords OERs, textbooks
Audience Level Intermediate

1:30pm CDT

S18-03: Interlibrary Lending of Whole Ebooks: Negotiating, Implementing, Transforming

The University of Connecticut has pioneered licensing and lending workflows to share whole ebooks with other libraries, overcoming publisher skepticism and system limitations. Attend this session to learn why, how, with whom, and so what.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Stanley Huzarewicz

Library Staff, University of Connecticut

Michael Rodriguez

Collections Strategist, University of Connecticut

:bicycle emoji:

Erika McNeil

Head of Interlibrary Services, UConn

S18 03 Interlibrary Lending of Whole Ebooks pptx

Monday March 9, 2020 1:30pm - 1:45pm CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords ebooks, interlibrary loan
Audience Level Intermediate

2:00pm CDT

P01: Toe to Toe 'Troubleshooting vs 'Reference Interview' : Comparing Communicative Behaviors in the Ring

Troubleshooting -- a core element in the e-resource professional's workday — goes beyond technical aptitudes. Shifting focus to the interaction between librarian and patron, this poster shares competency-based communicative behaviors, like the reference interview, observed in electronic resource troubleshooting. Research outcomes include proposals for codifying standards and developing training.

Speakers

Angela Rathmel

Head of Acquisitions & Resource Sharing, University of Kansas Libraries

Angie Rathmel is currently head of Acquisitions & Resource Sharing at the University of Kansas (KU) Libraries. She previously served as the libraries’ electronic resources librarian, among other positions. Angie oversees workflows related to the libraries’ collection budget, including... Read More →

P01 Toe to toe troubleshooting vs reference interview pptx

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

1. Managing e-Resources & Licensing

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

P02: Preventing Duplicated DDA Purchases With SQL

Brown University's new proccess for managing JSTOR, GOBI, and EBSCO DDA plans to prevent duplication purchases and create simplified workflows. With the introduction of SQL to the workflow process, staff was able to reduce time spent each week on cleaning DDA records by 75%.

Speakers

Kylene Hutchinson

Senior Library Specialist - Metadata, Brown University

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

1. Managing e-Resources & Licensing

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

P03: How To Manage Troubleshooting Workflow and Stats with LibApps

Transition to a new ILS/Discovery system prompted reconsideration of electronic resources troubleshooting workflows and statistics-gathering; switching from a shared email inbox to the Springshare LibApps platform presented new challenges and benefits for Technical Services staff, other library staff, and end users.

Speakers

Louise Kidder

Discovery Services Librarian, UT Medical Branch

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

1. Managing e-Resources & Licensing

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

P04: Subscription Snares: Four Entangling Renewal Scenarios

Although vendors can offer an array of enticing benefits for acquiring and renewing subscriptions, other characteristics of renewals are specifically intended to make it particularly difficult to terminate a contract. These scenarios often catch librarians off-guard which warrants a closer examination of four distinct scenarios.

Speakers

Chris Vidas

Electronic Resources Librarian, Clemson University

I joined Clemson University in December 2018 as the Electronic Resources Librarian. I'm currently serving as the Interim Head of Acquisitions. In my traditional role, I manage our E-Resources Team, and I'm excited about our ongoing work to maintain and improve our collections and... Read More →

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

1. Managing e-Resources & Licensing

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

P05: Developing and implementing a frictionless OA submission and reporting system

As “read & publish” programs replace traditional subscriptions, it’s critical that the author experience isn’t compromised – manuscript management systems must evolve. AIP Publishing developed a business-model-neutral tool to make the submission / publishing process frictionless for authors. We’ll demonstrate the process, the results, and the implications of the change.

Speakers

Adam Chesler

Director, Global Sales, AIP Publishing

Sara Rotjan

Assistant Marketing Director, AIP Publishing

Elizabeth Cox

Product Manager, Author Services, AIP

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

1. Managing e-Resources & Licensing

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

P06: The Many Ways to Utilize STL and ATO Acquisition Models and How They Impact Spending and Ownership

ATO (Access-to-Own) and Short-Term Loans (STLs) can be applied to an Ebook Central Demand-Driven Acquisition (DDA) program in numerous ways. This poster will show methods for projecting how the different options and settings associated with these two acquisition models in LibCentral would impact spending and ownership.

Speakers

Keri Prelitz

Collection Development and Management Librarian, California State University Fullerton

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

2. Collection Development & Assessment

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

P07: Building an Open Source Reporting Platform for FOLIO

FOLIO, an open source library services platform that includes ERM capabilties, is being deployed by more and more libraries every day. This poster will provide an overview of the Library Data Platform, an open source data warehouse designed to open FOLIO up for use in standard reporting tools.

Speakers

Angela Zoss

Interim Head, Assessment and User Experience, Duke University Libraries

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

2. Collection Development & Assessment

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

P08: How to Create a Visually Appealing Interdepartmental Assessment Dashboard

Learn how the Georgia Tech Library created a Tableau dashboard which pulls different data streams from disparate departments into a single web page. This tool displays real time metrics for analysis at the service level, as well as library wide, to understand organizational effectiveness and facilitate data driven decision making.

Speakers

Matt Frizzell

Assessment Librarian, Georgia Tech

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

2. Collection Development & Assessment

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

P09: Examining and Activating Open Access Collection in Library Discovery Services

Primo/Alma turns on all Open Access (OA) collections by default. Given the size of such aggregations, library discovery services are likely to start showing tons of irrelevant materials, including foreign language material and disciplines your users are unlikely to use. This poster will show our procedure and methods to review, activate, test and maintain the open access content.

Speakers

Jia Mi

Electronic Resources/Serials Librarian, The College of New Jersey

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

2. Collection Development & Assessment

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

EP01: De-Siloing: One Systems & Discovery department’s multi-tiered approach to breaking down internal communication barriers

New Leadership and new hires at the Grand Valley State University Libraries brought a need for intentional, de-siloed, internal communication. To meet this need the Systems & Discovery department implemented new communication methods to disseminate information. This poster highlights methods, platforms, and materials used to share information across library departments.

Speakers

Marcia Lee

eResources & Acquisitions Librarian, Grand Valley State University

Marcia completed her MLIS through the University of Alabama in May 2017 and started at Grand Valley State University (GVSU) in June 2017. Her first position at GVSU was as an Electronic Resources Management Specialist, and she moved into the role of eResources and Acquisitions Librarian... Read More →

Patrick Roth

Department Head, Systems and Discovery, Grand Valley State University

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

3. Organizational Strategies

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

P10: Providing course materials on a limited budget

Due to increasing textbook costs, the library was frequently asked to provide course materials without additional funding. As a way to meet this need, we collaborated with the student bookstore to identify materials used in courses that were available in the library collection and then placed them on course reserve.

Speakers

Robyn Gleasner

Resource Management Librarian, University of New Mexico Health Sciences Library

Karen McElfresh

Electronic Resources Librarian, Rice University

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

5. User Experience & Promotion

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

EP02: “I know about that!”: Strategies and Opportunities for Collaboration Between Scholarly Communications, Collections, and E-Resources Librarians

Scholarly Communication work benefits from, and brings new perspectives to, projects happening across libraries. At our library, the Scholarly Communications librarian and E-Resources librarian are both Collections librarians who share an office. Natural collaboration has uncovered key ways in which each position can support the other to facilitate change.

Speakers

Rebecca Kasperavicius

Electronic Resources Librarian, Nipissing University

Emily Carlisle

eCampusOntario

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

6. Scholarly Communication & Library Publishing

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

P11: Data Analysis and Services Interest Group (DASIG)

Data Analysis and Services Interest Group (DASIG) was founded following ER&L 2019 and inspired by the Data Science in Libraries track. In collaboration with librarians from Minnesota State University, Mankato, we created a Slack workspace with channels focused on supporting data analysis performed by librarians, and supporting campus data practices.

Speakers

David Arredondo

Collections Librarian, University of Nebraska at Kearney

David Arredondo became the Collection Services Librarian at the University of Nebraska at Kearney in fall of 2018. Before that, I was the Acquisitions Manager at the University of Nebraska-Lincoln for three years. I have been involved with acquisitions of materials in all formats... Read More →

Pat Lienemann

eAccess & Discovery Librarian, Minnesota State University, Mankato

Matt McDowall

Systems Manager, Calvin T Ryan Library

Since May, 2018 Matt has been the Systems Support Specialist at the University of Nebraska - Kearney. Following 10+ years in IT support, he has worked in libraries for about 7 years, and has earned an MLIS from the University of Missouri’s iSchool.

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

8. Data Science & Libraries

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

Monday Poster Session

Posters will be displayed from 8:00am - 6:00pm
Posters will be attended 2:00pm - 3:00pm

Join your colleagues for Monday's Poster Session!
Be sure to make time to view the posters while they are attended by the creative and talented poster creators. Keep your eyes out for the select few e-poster who have some extra special visual presentations on-screen to share.

Pro-Tip! For those of us who may not love networking, the poster session is a great chance to mix and mingle over interesting eresources-related content that these poster presenters really want to share.

View full list of posters by day

Monday March 9, 2020 2:00pm - 3:00pm CDT
Zlotnik Lobby

Misc

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

2:00pm CDT

Exhibit Hall Open

Monday March 9, 2020 2:00pm - 6:30pm CDT
Zlotnik Ballroom - Exhibit Hall

Exhibits

Online Conference Availability Not Recorded/ Not Available Online

3:00pm CDT

S25-01: Square [metadata] Pegs and Round [repository] Holes: Making Metadata Work

Many large libraries use the same digital access platform for institutional repository and special collection materials. However, librarians and archivists depend on different content standards for the metadata. The Metadata Advisory Committee at Texas State University will share challenges, successes, and lessons learned developing a library-wide metadata best practice.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Laura Waugh

Assistant Director, Research Data Services, Texas State University

Mary Aycock

Database and Metadata Management Librarian, Texas State University

Lauren Goodley

Librarian, Texas State University

Lauren holds an MSIS and works at a Hispanic-Serving Institution state university. She earned a Digital Archives Specialist certificate from the Society of American Archivists, and currently works at a manuscript collections as processing and digital archivist.

Monday March 9, 2020 3:00pm - 3:15pm CDT
Room 203

6. Scholarly Communication & Library Publishing

Online Conference Availability Available On Demand
Keywords Metadata best practices, Digital collections
Audience Level Foundational

3:00pm CDT

S26: Implementing a Comprehensive Review of a Large Electronic Resources Collection: What Have We Got; Can We Access It, and How Does Anyone Know?

In preparation for a major library services platform shift, our e-resources team reviewed all aspects of our e-resources access. This session will review the sub-projects spawned by the larger project, how we managed the project, and the value we took from it. We will address costs, benefits, and outcomes.

Speakers

Peter McCracken

Electronic Resources Librarian, Cornell University

I'm the Electronic Resources Librarian at Cornell University, and have been here since June 2016. My current focus, as of 2023, is split between work on Cornell's Open Access strategy, and ensuring that our databases and online resources all work well together for the benefit of our... Read More →

Online Conference Moderator

Nicole Ameduri

Senior Licensing Manager, Springer Nature

I've been working in academic publishing for 10 years. I'm a proud member of NASIG as well as the fundraising coordinator. When I'm not working, I spend most of my time in The Adirondacks working on the 46 Adirondack High Peaks or in Turkey, my second home.

Monday March 9, 2020 3:00pm - 3:45pm CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords e-resources access, management, review
Audience Level Advanced

3:00pm CDT

S27: Unlocking the value of the monograph

Scholarly monographs are undergoing a digital transformation that brings new value to both libraries and researchers. We’ll explore usage data that yields insights on the impact of digital discovery, changing research and teaching practices, print vs. digital preferences, and the effects of usage-based acquisition models such as DDA and EBA.

Speakers

Jennifer K Matthews

Collection Strategy Librarian, Rowan University

John Lenahan

VP, Published Content, JSTOR

Supporting the publishing and discovery of academic content. I am interested in supporting cost effective ways to publish academic content, support publisher needs and to help libraries get to the content important to them at the lowest possible cost.

Harold Colson

eBooks Strategist, US History Librarian, International Relations Librarian, Social Sciences Collection Strategist, UC San Diego

Harold has been a selector and subject liaison at UCSD since 1988. He holds degrees from Wake Forest University and Indiana University. Cannot resist these conversation starters: Rolling Stones, craft beer, college football, genealogy, Route 66, Moomins.

Monday March 9, 2020 3:00pm - 3:45pm CDT
Room 104

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords ebooks, monographs, DDA, EBA
Audience Level Foundational

3:00pm CDT

S23: Organizing for Us: Applying Usability Testing and User Research to Library Knowledge Management

Our session outlines how librarians at Nevada State College used a combination of usability testing, user research, and crowd-sourced “purging” of obsolete documents to develop a new, more efficient library knowledge management system and what our next steps are for expanding that system across multiple content management platforms.

Speakers

Lauren Johnson

User Experience Librarian, Nevada State College

Lauren Johnson is the User Experience Librarian at Nevada State College. She designs and conducts holistic assessments of library resources and services so the library can make evidence-based changes to better serve the College’s growing community. She holds a BA in English and... Read More →

Kelly Lutz

Systems Librarian, Nevada State College

Kelly Lutz is the Systems Librarian at Nevada State College in Henderson, NV. Kelly holds a BA from the University of Notre Dame, an MA in Political Science from the University of Toronto, and a Master of Library and Information Science from San José State University.

Online Conference Moderator

Boaz Nadav Manes

University Librarian, Lehigh University

Boaz Nadav-Manes is Lehigh University Librarian. He develops services, programs and activities with campus and community partners that lead to the success of students, faculty, staff, and broader community members. In addition, Boaz provides leadership and overall direction to the... Read More →

Monday March 9, 2020 3:00pm - 3:45pm CDT
Zlotnik 5

3. Organizational Strategies

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Knowledge Management, Usability
Audience Level Foundational

3:00pm CDT

S28: Crossing the Zone of Ambiguity: The Ivy Plus Libraries Confederation’s Dataset Feasibility Study -- Processes & Practices for Cross-Institutional Collaboration

Learn how 6 libraries of diverse sizes found their way across the zone of ambiguity, avoided dreaded scope creep, and successfully collaborated through thoughtful project management frameworks to complete their project on time and under budget. This session focuses on practical processes and lessons learned from a collection feasibility study.

Speakers

Galadriel Chilton

Director of Collections Initiatives, Ivy Plus Libraries Confederation

Galadriel is the Director of Collections Initiatives for the Ivy Plus Libraries, a cooperative of 13 academic libraries. The Ivy Plus Libraries are Brown, Chicago, Columbia, Cornell, Dartmouth, Duke, Harvard, Johns Hopkins, MIT, Princeton, University of Pennsylvania, Stanford, and... Read More →

Ken Peterson

Assoc. Lib. for Access & Collection Strategies, Dartmouth College

Kenneth J. Peterson is the Associate Librarian for Access & Collection Strategies at Dartmouth College Library. He leads the library in developing and implementing effective strategies for the access, discovery, development and management of its collections and information resources... Read More →

Monday March 9, 2020 3:00pm - 3:45pm CDT
Room 105

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords Collaboration, Project Management, Consortia, Academic Libraries, Feasibility Studies
Audience Level Intermediate

3:00pm CDT

S24: The Central Discovery Index (CDI): Collaboration in Development

Take a peek into the development of the Central Discovery Index (CDI). Learn more about the CDI, why it’s been created, and the collaborative partnership between libraries and Ex Libris. Special attention will focus on the development cycle, including customer testing, challenges encountered, feedback provided, and what the CDI represents.

Speakers

Christine Stohn

Dir Product Management, ProQuest (Ex Libris)

Christine Stohn is director of product management for discovery and delivery at Ex Libris. Christine has over 25 years of experience in the library and information industry, having worked on the content and data side before joining Ex Libris in 2001. In her current role Christine... Read More →

Lacey Mamak

Electronic Resources & Instruction Librarian, Normandale Community College

Zorian Sasyk

E-Resource and Discovery Librarian, Metro State University

Zorian M. Sasyk is the Electronic Resource and Discovery Librarian at Metropolitan State University in Saint Paul, Minnesota. He has worked in library electronic resource management roles for over 6 years, including resource activation, overseeing resource troubleshooting, discovery... Read More →

Carrie Curie

Support and Training Librarian, PALS

Carrie Curie specializes in Alma Acquisitions, Serials, Electronic Resource Management (including the CDI). She joined PALS in December 2012.

Online Conference Moderator

Alisha Quagliana

Discovery Services Librarian, University of Texas at Austin

Monday March 9, 2020 3:00pm - 3:45pm CDT
Zlotnik 6

4. External Relationships

Online Conference Availability Available Live and On Demand
Keywords index, discovery
Audience Level Intermediate

3:00pm CDT

S29: Data-driven Decision Making: Employing Power BI, Google Analytics, Google Tag Manager and SharePoint to Identify User Information Behavior in a PK-12 School Library

Using Power BI, we expanded our usage analysis to cover budgeting, spending, traffic on our library portal and information gleaned from Google Analytics and EZproxy logs. We are eager to share our experiment as the information revealed enabled us to better manage library resources and better target program initiatives.

Speakers

Lauri Vaughan

Library Director, The Harker School

Qi Huang

Electronic Resources Librarian, The Harker School

Monday March 9, 2020 3:00pm - 3:45pm CDT
Room 106

8. Data Science & Libraries

Online Conference Availability Available On Demand
Keywords School Library, Data visualization, Power BI, Library budget & spend tracking, EZproxy log files, Google Analytics and Tag Manager, SharePoint
Audience Level Intermediate

3:15pm CDT

S25-02: Moving into the Future with FOLIO: Alabama’s Experience as Beta Partner and Early Implementer

FOLIO is a community-based, open source, micro-services, library service platform developed by multiple organizations worldwide. The University of Alabama is one of three libraries selected as EBSCO Beta Partners and Early Implementers for FOLIO. This presentation will discuss key aspects of our workflow and collaboration with FOLIO and EBSCO.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Alice Daugherty

Coordinator of Acquisitions & Electronic Resources, The University of Alabama

Monday March 9, 2020 3:15pm - 3:30pm CDT
Room 203

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords Early Implementer, FOLIO
Audience Level Foundational

3:30pm CDT

S25-03: Creating eScore records : manipulating metadata for a new collection

In 2018, UTL launched a project to acquire and share escores Scholars Portal, requiring a transformation of print-edition MARC records into digital-edition MARC records, and into other formats for Scholars Portal and Intota. This presentation covers the transformation process, where things went wrong, and how I fixed them.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Kyla Jemison

Metadata Librarian, University of Toronto Libraries

Monday March 9, 2020 3:30pm - 3:45pm CDT
Room 203

6. Scholarly Communication & Library Publishing

Online Conference Availability Available On Demand
Keywords music, metadata
Audience Level Intermediate

4:00pm CDT

S32-01: Transitioning to Work in an Academic Library

Are you new to working in academic libraries? Stop by for some tips from a librarian who has recently made the switch. Learn some basic steps to hit the ground running in your new environment and figure out how to thrive in an academic library.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Whitney Bates-Gomez

Electronic and Continuing Resources Librarian, Georgia State University

Monday March 9, 2020 4:00pm - 4:15pm CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords academic libraries, authentication, user group, introduction, transition
Audience Level Foundational

4:00pm CDT

S30: When the Grass is Greener: Improving the Content Platform Migration Process

Despite tedious preparation by librarians, publishers, and vendors, content platform migrations are rarely seamless. The NISO Content Platform Migration Working Group was formed to address these stakeholder challenges. This session will feature librarian and publisher migration perspectives and close with the Working Group’s plans for improving this experience.

Speakers

Xiaoyan Song

Electronic Resources Librarian, North Carolina State University Libraries

Xiaoyan Song is the Electronic Resource Librarian (ERL) at the Monograph Unit in the Acquisition and Discovery (A&D) department at NCSU Libraries. She mingles with all aspects of ebooks including acquisition, license negotiation, activation, ebook troubleshooting, and workflow mapping... Read More →

Athena Hoeppner

Discovery Services Librarian, University of Central Florida

Athena Hoeppner is the Discovery Services Librarian at the University of Central Florida, in Orlando, Florida. Her career in academic libraries spans 25 years with roles in public services, systems, and technical services. In her current role, she jointly oversees the eResources lifecycle... Read More →

Matthew Ragucci

Associate Product Marketing Director, Wiley

I am Wiley's resident librarian and provide insight on metadata sharing strategies for optimizing its electronic resources for discovery, access, and usage. This includes working closely with librarians and library solutions providers alike to get the tools they need to help the end-user... Read More →

Online Conference Moderator

Maureen Morris

Research and Learning Services Librarian, Cornell University

Monday March 9, 2020 4:00pm - 4:45pm CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Recommended Practice, CPM, Content Management, Platform Management
Audience Level Foundational

4:00pm CDT

S31: What the tickets told us: mining user submitted tickets to understand our workflows, our vendors, our library

Our collections want to tell us about themselves. UofT Libraries analyzed thousands of e-resource problem tickets to understand which products were the most frequent source of user complaints and which library systems and workflows could be improved. Attendees will come away with recommendations for improved practice for their own libraries.

Speakers

Eva Jurczyk

Electronic Resources Librarian, University of Toronto

Online Conference Moderator

Kaci Resau

Electronic Resources Librarian, Washington & Lee University

Monday March 9, 2020 4:00pm - 4:45pm CDT
Zlotnik 6

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords e-Resource troubleshooting, user experience
Audience Level Intermediate

4:00pm CDT

S33: Spinning Plates: Managing Multiple Ebook Access Models

Ebook acquisition has become increasingly complex as new models are offered by vendors. Selection, ingestion, funding, and assessment problems arise when managing multiple ebook models simultaneously. This panel will feature varied perspectives, including proven solutions, from academic librarians working with DDA/PDA, EBA, subscriptions, firm orders, and packages simultaneously.

Speakers

Stacey Marien

Acquisitions Librarian, American University

Shelf Ready, ebooks. Gardening, cooking!

Leah Hamrick, MLS

Electronic Resources Librarian, Texas Christian University

Leah has a BA in Music and earned her MLS from Texas Woman's University. She wrangles electronic resources, periodical subscriptions and budget reports by day and teaches piano lessons with her daughter at night.

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries

Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.

Gretchen Smith

Director of the Electronic Resources Library, Mercer University

Online Conference Moderator

Carolyn Cunningham

Head of Collection Development, University of Texas at Austin

Monday March 9, 2020 4:00pm - 4:45pm CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords e-books, acquisition models
Audience Level Intermediate

4:00pm CDT

S35: Making it Local: Developing a Local Usage Management System

You collect a lot of usage data, but it’s getting harder to manage the process, even if you use a third-party usage statistics service. If you have a programmer on-hand, you might want to take your usage statistics local and make the process better.

Speakers

Karen Harker

Librarian, University of North Texas

University of North Texas

Christopher Hergert

Collections Data Analyst, University of North Texas

Monday March 9, 2020 4:00pm - 4:45pm CDT
Room 105

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords Usage statistics, Python, Programming, Database
Audience Level Advanced

4:00pm CDT

S34: Building a Library Brand Without Books: Five Years of Feedback from Students and Campus Stakeholders

In 2015, Nevada State College opened the first "bookless" academic library in the state of Nevada. Going all-digital has supported a deep transition of the library’s resources and expertise from building collections to achieving outcomes. This presentation will describe the library’s rebranding efforts with students and campus stakeholders.

Speakers

Nathaniel King

Dean of the Library, Nevada State College

Nathaniel is the chief library officer for the College. He has primary responsibility for planning, developing, and administering library programs; creating and sustaining an environment supportive of teaching, research, and academic excellence. He holds a MSLS from the University... Read More →

Tiffany Garrett

Director of Library Services, Roseman University of Health Sciences

Monday March 9, 2020 4:00pm - 4:45pm CDT
Room 104

5. User Experience & Promotion

Online Conference Availability Available On Demand
Keywords Marketing, Assessment
Audience Level Intermediate

4:00pm CDT

S36: Connecting Libraries and Learning Analytics for Student Success (CLLASS) -- Report on an IMLS National Leadership Grant

This talk will discuss the IMLS National Leadership Grant, "Connecting Libraries and Learning Analytics for Student Success" [LG-97-18-0209-18, awarded to Syracuse University], including the library profiles developed for the Caliper specification and the ways we are addressing privacy concerns at different libraries.

Slides are available at http://hdl.handle.net/2027.42/154115.

Speakers

Ken Varnum

Senior Program Manager, University of Michigan

I am the Senior Program Manager at the University of Michigan Library. In this role, I am responsible for three programs: Library Search, the U-M Library discovery interface, delivery interfaces, and the library's evolving and emerging analytics infrastructure.

Monday March 9, 2020 4:00pm - 4:45pm CDT
Room 106

8. Data Science & Libraries

Online Conference Availability Available On Demand
Keywords library analytics, learning analytics, caliper specification
Audience Level Foundational

4:15pm CDT

S32-02: Personalizing Professional Development: Designing staff learning products and policies from scratch to increase productivity and prepare for uncertain futures

The way information professionals learn has changed, with decreasing budgets, increasing debt, and ever-changing technological advances coalescing before our eyes to create the future of learning and work. This session will unveil a new platform designed to prepare information professionals and their teams for 2030 and beyond.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Steven Bowers

Wayne State University Library System

Tony Zanders

Entrepreneur in Residence, Boston University Libraries

Monday March 9, 2020 4:15pm - 4:30pm CDT
Room 203

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords linked data, professional development
Audience Level Foundational

4:30pm CDT

S32-03: First things first: How creating a prioritization matrix can help your library projects

This talk will introduce how the creation of a prioritization matrix for library projects can benefit libraries and outlines how the Kohn Vision Science Library used a prioritization matrix to create targeted training materials for staff and ensure that critical services were ready as the library went live with Alma/Primo.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Jill Locascio

Digital and Technical Services Librarian, SUNY College of Optometry

Monday March 9, 2020 4:30pm - 4:45pm CDT
Room 203

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords Library Services Platform Migrations
Audience Level Intermediate

5:00pm CDT

Vendor Reception with ER&L

Help us celebrate our 15th Anniversary!

Please join us for Monday's Vendor Reception to visit old friends, make new ones and see what the 90+ vendors attending ER&L 2020 have to offer this year.

Appetizers and drinks will be served 5:00pm-6:30pm. Vegetarian and Gluten-Free items will be available.

Don't forget to stick around for Battledecks at 6:30pm!

Monday March 9, 2020 5:00pm - 6:30pm CDT
Zlotnik Ballroom - Exhibit Hall

Exhibits

6:30pm CDT

Battledecks 2020

WHAT IS IT? BATTLEDECKS OR POWERPOINT-KARAOKE. Participants will present a topic (provided just before they begin), for 3 to 3 and a half minutes, accompanied by 10-15 PowerPoint slides selected and arranged by our team of brilliant library scientists. No preparation required or allowed. Participants will be judged (aren’t we all) by equally as brilliant library scientists, based on criteria ranging from the quantitative use of time and slides to the qualitative general composure and ability to address the topic. A certain amount of artistic license is expected from both participants and judges in their work.

HOW DO I GET INVOLVED? We’re looking for a few hearty folks to join in as:

Participants – Sign up early to secure your spot. We’re looking for up to 8 contestants.
Volunteers – We’ll need a few folks on hand to help run the show as timekeepers, impromptu Picasso’s and wardens of security against the intense battles.

If you are up for any of these roles, sign up at the registration desk or with the wandering and extremely eager Fun & Games Committee members (or email Jesse Koennecke at jtk1@cornell.edu or @JayTeeKayOne).

Monday March 9, 2020 6:30pm - 7:30pm CDT
Zlotnik 5

Misc

7:00am CDT

Breakfast

Tuesday March 10, 2020 7:00am - 9:00am CDT
Tejas Dining Room

Misc

7:15am CDT

Morning Yoga

Speakers

Kelsey Nunez

Yoga Instructor

Exhibitors

Springer Nature

Tuesday March 10, 2020 7:15am - 8:00am CDT
Room 103

Wellness

Online Conference Availability Not Recorded/ Not Available Online
Audience Level Intermediate, Foundational, Advanced

8:30am CDT

S40-01: Methods for cost and usage analysis that support managing electronic resource subscriptions as well as related choices about print vs. online format selections

Libraries face budget challenges that require effective management of E-resources databases as well as print subscriptions while striving to maintain and improve resources in a publishing environment of ever-increasing costs. This presentation will provide real-world insights about methods and solutions using Excel to provide costs analysis and cost-comparison savings.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Bob Holzmann

Systems & Digital Technologies Librarian, Tulsa Community College

Tuesday March 10, 2020 8:30am - 8:45am CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords subscriptions, cost analysis
Audience Level Intermediate

8:30am CDT

S39: CORAL User Group Meeting

This session is the 10th annual gathering of libraries using, or considering using, the CORAL electronic resources management system. Highlights will include changes to the software and user community. The session will also include an opportunity for attendees to share their local work with CORAL.

Speakers

Xiaoyan Song

Electronic Resources Librarian, North Carolina State University Libraries

Rebecca Tatterson

LIBRARY PROFESSOR, EAST CAROLINA UNIVERSITY

Scott Vieira

Collection Development Coordinator, Rice University

Tuesday March 10, 2020 8:30am - 9:15am CDT
Room 202

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords coral, licensing and acquisitions
Audience Level Intermediate

8:30am CDT

S41: KBART Automation: Bringing method to e-resources holdings madness

A publisher, discovery provider, and library will share their experiences with a recent implementation of KBART automation, a NISO recommended practice. How did they actually make it happen? How did it help bring method to e-resources holdings madness? Will include a lively discussion about the benefits and pitfalls of automation.

Speakers

Christine Stohn

Dir Product Management, ProQuest (Ex Libris)

Charlie Remy

Electronic Resources & Serials Librarian, University of Tennessee at Chattanooga

Parvathi 'Bobbi' Patham

Manager, Discovery & Discovery Services, Springer Nature

Bobbi Patham is the Manager of Discovery & Discovery Services at Springer Nature. She has over 15 years of experience in content management, metadata standards, subject classification and bibliographic collection. She earned a Bachelor's degree in Chemistry and a Master's degree in... Read More →

Online Conference Moderator

Ronda Rowe

Head of UT System Digital Library, UT System Digital Library

Ronda Rowe is the Head of UT System Digital Library for the University of Texas Libraries at the University of Texas at Austin. In this position, she is responsible for developing and implementing effective and efficient license negotiations and processing for the UT System Digital... Read More →

Tuesday March 10, 2020 8:30am - 9:15am CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords Electronic resources holdings management, KBART automation, NISO, Knowledge bases, Holdings feeds
Audience Level Intermediate

8:30am CDT

S38: Anticipated Impact of Open Educational Resources on Library Collecting Practices

During this session, we will share the results of a survey that gathered feedback from librarians involved in OER, e-resource, and collection development activities about the current, and anticipated future impact of OERs on their institution's collecting practices (e.g. budgets, materials, policies, and relationships).

Speakers

Ben Jahre

Head of Electronic Resources, Lafayette College

Jason Reed

Assistant Professor, Purdue University

Online Conference Moderator

Kaci Resau

Electronic Resources Librarian, Washington & Lee University

Tuesday March 10, 2020 8:30am - 9:15am CDT
Zlotnik 6

6. Scholarly Communication & Library Publishing

Online Conference Availability Available Live and On Demand
Keywords Open Educational Resources (OERs), Collection Practices
Audience Level Foundational

8:30am CDT

S37: Fix This: Learning How to Troubleshoot E-Resource Access Problems

Intended to complement the pre-conference ER&L 101 workshop introducing the components of e-resource access (W01: Is this thing on?), this hands-on session is an introduction to troubleshooting access problems. Learn the ways in which the systems involved in providing access can fail, and how to communicate, diagnose, fix, and track issues.

Speakers

Josh Petrusa

Assoc. Dean for Collections & Digital Services, Butler University

Vanessa French

Collections Strategy Librarian, Butler University Libraries

Online Conference Moderator

Boaz Nadav Manes

University Librarian, Lehigh University

Tuesday March 10, 2020 8:30am - 10:15am CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming, Seminar
Online Conference Availability Available Live and On Demand
Keywords Access Problems, Electronic Resources Management
Audience Level Foundational

8:30am CDT

Exhibit Hall Open

Tuesday March 10, 2020 8:30am - 12:00pm CDT
Zlotnik Ballroom - Exhibit Hall

Exhibits

Online Conference Availability Not Recorded/ Not Available Online

8:45am CDT

S40-02: If You Hide It, They Will Find It: The Importance of Usage Verification for Tracking User Serendipity

The UNF Library implemented a discovery service and removed easy access to the traditional catalog in 2011. However, essential catalog functions such as book renewal and course reserves were not available in discovery. New usage tracking in 2019 revealed that users were finding the catalog and by-passing important discovery resources.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Susan Massey

Head of Discovery Enhancement, Thomas G. Carpenter Library, University of North Florida

Tuesday March 10, 2020 8:45am - 9:00am CDT
Room 203

5. User Experience & Promotion

Online Conference Availability Available On Demand
Keywords Usage statistics, user experience
Audience Level Foundational

9:00am CDT

S40-03: LIRN’s experiences with Muse Knowledge Proxy as a platform for managed library access services

LIRN selected Muse Knowledge Proxy to provide the new platform for its managed proxy service that over 300 colleges and universities worldwide use to provide access for their students. This presentation describes the features, functionality, and capabilities that led to this selection.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Andrew Anderson

President & CEO, Library & Information Resources Network

Andrew has been solving remote access issues for libraries for decades, starting years ago making index CD-ROMs available to military students using Linux and dosemu, and now working at LIRN to provide libraries with access solutions that meet their needs.

Mihai Popa

Muse Knowledge

Aurelian Popescu

Managing Director, Muse Knowledge

ER&L 2020 S40 03 pdf

Tuesday March 10, 2020 9:00am - 9:15am CDT
Room 203

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords Remote Access, Proxy
Audience Level Intermediate

9:30am CDT

S43-01: Communication breakdown, is it always the same?

This presentation will share the preliminary results from a survey conducted amongst academic libraries to identify commonalities regarding pain-points and successes in the management of electronic resource communications. The presenters will share successful communication approaches related to areas of the electronic resources lifecycle based on survey results and current literature.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Christina Beis

Director of Collections Strategies & Services, University of Dayton

Christina (Tina) Beis is Associate Professor and Director of Collections Strategies & Services at the University Libraries, University of Dayton. She plans and implements best practices around materials budget development and spending, collection management and strategy, acquisitions... Read More →

Jessica Morales

Head, Interlibrary Loan and Acquisitions, University of Notre Dame

Tuesday March 10, 2020 9:30am - 9:45am CDT
Room 203

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords job duties, professional responsibilities
Audience Level Intermediate

9:30am CDT

How Librarians can address their most pressing questions using Scopus

VIDEO LINK

As a librarian, you provide critical insights to researchers and the research enterprise, as a trusted resource and partner. Join us for this lively session where we will explore some of the most common questions and issues that librarians and research administrators on campus have, and how to solve them using Scopus, including:

How do I find experts in a particular field to recruit or collaborate with?
How can I identify and select content for collection assessment?
How do I find leading journals in a particular research area?
How do I keep track of what is getting published and the impact of these publications?
How can I make sure our research is novel?
How can our researchers easily update their profiles and showcase their impact to e.g. funding organizations?
And much more!

Speakers

Marcel Vonder

Sr. Director of Product Management, Elsevier

Wim Meester

Head of Product Management, Elsevier

Sponsors

Elsevier

Table 503

As the world’s leading provider of science and health information, Elsevier serves more than 30 million scientists, students and health and information professionals worldwide. We partner with a global community of 7,000 journal editors, 70,000 editorial board members, 300,000 reviewers... Read More →

Tuesday March 10, 2020 9:30am - 10:15am CDT
Room 202

1. Managing e-Resources & Licensing

Programming Type Sponsored Session
Online Conference Availability Available On Demand
Keywords research tools, publishing, Scopus, research evaluation

9:30am CDT

S44: The Myth of the Big Deal

Many librarians have an overly simplified and often monolithic view of big deals. Developing a more nuanced approach that respects the diversity of libraries and big deals is more complicated and time-consuming, but will lead to better decisions as we seek the best path forward during this time of change.

Speakers

Tim Bucknall

Assistant Dean of Libraries, UNC Greensboro

Tim is founder and convener of the Carolina Consortium, and an inventor of Journal Finder, the first Open URL link resolver. He was recently named the 2014 ACRL Academic/Research Librarian of the Year.

Online Conference Moderator

Jeremy Cusker

Librarian, Cornell University

Tuesday March 10, 2020 9:30am - 10:15am CDT
Room 204

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords big deals
Audience Level Intermediate

9:30am CDT

S42: Driving Users to their Preferred Content: A Pilot Study to Link E-Books and P-Books

To help satisfy user preferences we worked with JSTOR on a pilot to embed links directly on the JSTOR e-book page to guide users to the print version of that title and/or alternate e-book versions, including when the library does not provide access to that title on the JSTOR platform.

Speakers

Michael Levine-Clark

Dean of Libraries, University of Denver

Bruce Heterick

SVP, Open Collections & Infrastructure, ITHAKA

Peter Vlahakis

Senior Product Manager Product Management, https://www.ithaka.org/

Jennifer Everson Brown

Electronic Resources Access & Discovery Manager, University of Denver

Authentication, Consulting for Libraries

Online Conference Moderator

Nicole Ameduri

Senior Licensing Manager, Springer Nature

Tuesday March 10, 2020 9:30am - 10:15am CDT
Zlotnik 6

5. User Experience & Promotion

Online Conference Availability Available Live and On Demand
Keywords monographs discovery
Audience Level Intermediate

9:45am CDT

S43-02: Healthy Habits

For years, proponents of change have promoted the importance of administrators securing staff buy-in for effective and lasting change. All employees can and should be positive change agents. This short talk will demonstrate how individuals can impact workplace culture to create healthier organizations using six basic strategies.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Trina Nolen

Acquisitions Librarian, Lamar University

Lamar University

Tuesday March 10, 2020 9:45am - 10:00am CDT
Room 203

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords staff morale, organizational change
Audience Level Foundational

10:00am CDT

S43-03: Consistency, Clarity, & Relevance: Communicating about E-Resource Changes

A library’s electronic resources are not static. Planned system maintenance, platform migrations, and newly acquired/discontinued or re-named titles are just a few of the changes librarians might need to inform users about. This session will focus on practical suggestions and advice for making change communication effective, meaningful, and actionable.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Courtney McAllister

Library Services Engineer, EBSCO

Tuesday March 10, 2020 10:00am - 10:15am CDT
Room 203

5. User Experience & Promotion

Online Conference Availability Available On Demand
Keywords change management, communication plan
Audience Level Foundational

10:15am CDT

P12: Using Jira to Manage E-Resources Maintenance Workflows

Keeping a handle on all of a library's e-resources maintenance work can be a major task in itself. This poster describes NYU's adoption of the project management application Jira as our primary tool for managing our technical services department's e-resources workflows, and addresses its advantages and drawbacks for this work.

Speakers

Gregory Ferguson

Head of Resource Management, New York University Libraries

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

1. Managing e-Resources & Licensing

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P13: Authenticating Pharmacy Preceptors Using Open Athens

How does an academic health sciences library support a user group other than students, faculty, and staff? This poster outlines the process of using Open Athens to offer pharmacy preceptors access to online resources. Topics presented include licensing, communication with stakeholders, implementation, review of usage trends, and future growth.

Speakers

Suzanne Fayle

E-Resources Librarian, Roseman University of Health Sciences

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

1. Managing e-Resources & Licensing

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

EP03: EBAs at a small public university - a 4-year update on performance and value

Are publisher-specific EBAs leading to good purchases over time? How do they compare for value with other ebook purchase models? UPEI is a small public university, comprehensive but mostly undergraduate. We are completing our 4th year with multiple EBA programs and will present longitudinal data on what has happened with books purchased and patterns of use on unpurchased books across multiple publishers/platforms.

Speakers

Melissa Belvadi

Collections & User Experience Librarian, Robertson Library

Melissa has been a librarian at UPEI since 2008. She previously worked for academic libraries in the US after getting her MLS from UCLA in 1993.

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

2. Collection Development & Assessment

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P14: Figuring Out Acquisition Models with Data: A Beginner's Approach to Ebook Analysis

As ebook acquisition models are developed and continue to evolve, how can we evaluate our collection acquisition practices to ensure cost effectiveness? Which metrics will be essential to demonstrate a good return on investment? With title, order, and usage information needing to be acquired from different sources, this is not always a straightforward undertaking. Finding a way to accurately synthesize the data in a meaningful way can seem daunting.
This poster looks at how the library at Western Carolina University assessed their current methods of acquiring ebooks. The poster will detail the scope of the project, how the data was synthesized, the trends and metrics identified, the recommendations made based on the collected data, and the library’s future plans for assessment.

Speakers

Whitney Jordan

Acquisitions Librarian, Western Carolina University

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

2. Collection Development & Assessment

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P15: Automatic Upgrades: Reducing DDA Spend by Switching Preference to a 1-User Access Model

Automatic Upgrades: Are we overestimating and overpaying for concurrent access to ebooks? Using the extended access feature to purchase automatic upgrades, the Pollak Library switched from a non-linear preference to a one-user access model for their Ebook Central DDA. We analyzed usage and compared spending to see the impact that utilizing LibCentral's Extended Access settings had on our efforts to cut costs.

Speakers

Keri Prelitz

Collection Development and Management Librarian, California State University Fullerton

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

2. Collection Development & Assessment

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P16: Managing from the Middle in the Midst of Change

The University of Notre Dame Libraries experienced substantial change, including new management and substantial shifts in staffing due to a retirement incentive. This poster will showcase approaches taken to address change from a middle manager viewpoint. Attendees will learn how to effectively maintain service levels, advocate for support, and enhance team camaraderie.

Speakers

Jessica Morales

Head, Interlibrary Loan and Acquisitions, University of Notre Dame

MoralesERL pdf

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

3. Organizational Strategies

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P17: Tackling Toxicity: Predicting, Surviving and Preventing Toxic Workplaces

This poster presents preliminary results from a recent survey of library employees on their experiences with toxic workplaces in libraries. Come see what toxicity looks like, the prevalence of toxicity in libraries, and advice about how you can predict (on an interview), survive, and prevent (as a library leader) a toxic work environment. The results may surprise you!

Speakers

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries

Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.

Erin Johanna DeWitt Miller, MLIS

Head, Media Library, University of North Texas

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

3. Organizational Strategies

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P18: Communications and Context: Onboarding Strategies for situating new Electronic Resource Librarians

This poster details strategies institutions may utilize to acclimate new ERLs. It addresses the questions: What steps are in place for a person to adapt to the internal and external channels of communication at an institution? How might a new ERL contextualize their relationships within professional library frameworks?

Speakers

Bonnie Thornton, MSLIS, BA

Mississippi State University

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

3. Organizational Strategies

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P19: Offering Worthwhile Workshops: Assessing What Our Campus Wants with LibWizard & Marketing

In efforts to create worthwhile library workshops, a small health sciences university conducted a needs assessment survey of the workshop topics, modes of delivery, and day/time that various groups would want. Utilizing LibWizard and marketing tools, the response rate turned out better than expected, and the survey results were illuminating.

Speakers

Michelle Schonken

Health Sciences & Technology Librarian, Marshall B. Ketchum University

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

5. User Experience & Promotion

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P20: The Hunt for Technical Reports: Challenges of Electronic Discovery and Delivery

Technical reports are an essential form of grey literature - free to read but difficult to collect, describe, discover and deliver. Seldom indexed in traditional A&I databases, they may be found in multiple government databases or institutional repositories. As we attempted to manage a large print collection and to expand electronic access, we undertook online searching by agency, subject and type of document and here present the results, the best resource found and expectations for the future.

Speakers

Kathy Varjabedian

Collections and Discovery Lead, Los Alamos National Laboratory

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

6. Scholarly Communication & Library Publishing

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P23: Scientometric Assessment of Publications on Electronic Resource Management and Electronic Resource Management System During 2000 - 2019

Electronic Resource Management is an eminent research area and Electronic Resource Management System has become now an inevitable part of any academic library system. As such, considerable literature has been published on ERM and ERMS. Therefore, this article attempts to analyze the growth of scholar’s research output in the areas of electronic resource management and electronic resource management system during the period 2000 to 2019. This article examines 470 publications across the globe on “ERM” and “ERMS”. The analysis on both the topics has been done taking into account the total research output of these main areas as reflected in the SCOPUS database. The present study analyzes the year-wise cumulative growth of research publications, list of core journals, Pattern of Authorship, most prominent authors, Types of publications preferred by the authors and citations overview in the field of electronic resource management and electronic resource management system.

Speakers

Nimesh D Oza, PhD, M.Phil., MLISc

Sardar Patel University, V V Nagar

Saurabh Karsanbhai Prajapati, M.L.I.Sc., PhD Running

Deputy Librarian, Institute of Rural Management Anand

I am working as a Deputy Librarian at Institute of Rural Management Anand, Gujarat, India. Currently, I am pursuing my PhD at Sardar Patel University, V V Nagar, India. My research topic is Implementation of Open Source Electronic Resource Management System in Gujarat: A Feasibility... Read More →

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

6. Scholarly Communication & Library Publishing

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P21: Using Virtual Reality and 3D Technologies to Expand the Health Professions Pipeline in Southern Nevada with Touro University Nevada (TUN)

This poster will highlight TUN’s results of an NNLM award. The award introduces prospective students to virtual reality (VR) and 3D technologies, demonstrates their role in furthering education; and provides an introduction to the National Library of Medicine paid and open access databases that support the health professions.

Speakers

Faye Mazzia

Electronic & Technical Services Librarian, Touro University Nevada

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

7. Emerging Technologies & Trends

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

EP04: Commercial Text Data Mining Content: Enabling Use Through an Online Certificate Program

As part of our Data Scholar Workshop Program at Baylor University, we offer digital badges via in-person and online workshops in text data mining with a focus on commercially available content, such as through Hathi Trust Analytics, JSTOR Data for Research, Adam Matthew, and Gale's Digital Scholar Lab.

Speakers

Joshua Been

Director of Data & Digital Scholarship, Baylor University

Provides academic support and outreach in the areas of text analysis, data visualizations, qualitative data analysis, and geospatial research.

J. Michael Thompson

Director, Collection Dev. & Delivery Srvcs., Baylor University

Eileen Bentsen

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

8. Data Science & Libraries

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

P22: Research Data Management Librarian Academy

The Research Data Management Librarian Academy (RDMLA) is a free online professional development program for librarians, information professionals, or others who work in a research-intensive environment. The curriculum, featuring eight self-paced learning units, focuses on the essential knowledge and skills needed to collaborate effectively with researchers on data management.

Speakers

Cindy Minor

Managing Editor, Elsevier - Library Connect

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

8. Data Science & Libraries

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

10:15am CDT

Tuesday Poster Session

Posters will be displayed from 8:00am - 6:00pm
Posters will be attended 10:15am - 11:15am

Join your colleagues for Tuesday's Poster Session!
Be sure to make time to view the posters while they are attended by the creative and talented poster creators. Keep your eyes out for the select few e-poster who have some extra special visual presentations on screen to share.

Pro-Tip! For those of us who may not love networking, the poster session is a great chance to mix and mingle over interesting eresources-related content that these poster presenters really want to share.

Tuesday March 10, 2020 10:15am - 11:15am CDT
Zlotnik Lobby

Misc

Programming Type Poster
Online Conference Availability Not Recorded/ Not Available Online

11:15am CDT

S47-01: Evaluation of Database Features to Enhance Inclusion in Library Instruction and Student Learning

This talk will demonstrates the availability of database features and its effective use in pedagogical practices to enhance inclusion in student learning. It will describe the evaluation of database features for inclusion, address resources which are lacking it and urges e-resource vendors to incorporate the inclusion in the design.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Kanu A. Nagra, Ph.D

Associate Professor and E-resources Librarian, Borough of Manhattan Community College, CUNY

E- metrics, Critical Thinking Skills in Multiple Learning Style LearnersOther Interests : Gardening, Sky Diving and Traveling.

Tuesday March 10, 2020 11:15am - 11:30am CDT
Room 203

5. User Experience & Promotion

Online Conference Availability Available On Demand
Keywords Inclusion, design for all
Audience Level Intermediate

11:15am CDT

S45: What use is "use"?: Teasing out meaningful use in a streaming PDA program, its data-driven end, and partnering for a more positive message delivery of bad news.

How can analytics help with runaway PDA programs in challenging budget years? What do the numbers mean? What do they tell us? This presentation looks at the analytics of one PDA streaming video program, and how analytics helped drive decisions in a flat budget year. We also cover the subsequent fallout after its end, and the education on budget realities by subject librarians on the front line.

Speakers

Amanda N. Price

Monographic Aquistions Librarian, Texas State University

Stephanie S Towery

Librarian, Texas State University

Online Conference Moderator

Uri Kolodney

Film and Video Librarian, University of Texas at Austin

Tuesday March 10, 2020 11:15am - 12:00pm CDT
Zlotnik 5

2. Collection Development & Assessment

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords streaming video, analytics, budget
Audience Level Foundational

11:15am CDT

S48: Strategic realignments: reorganizing Technical Services and E-resources management

In 2017, Yale's Technical Services department began a reorganization that brought strategic realignment in the key areas of electronic resources management and the integrated discovery of all resources. We will cover the rationale, new organizational structure, implementation plan, and early results from this major shift in staffing and vision.

Speakers

Angela Sidman

Director of E-Resources & Serials Management, Yale University

Online Conference Moderator

Trina Nolen

Acquisitions Librarian, Lamar University

Lamar University

Tuesday March 10, 2020 11:15am - 12:00pm CDT
Room 204

3. Organizational Strategies

Online Conference Availability Available Live and On Demand
Keywords reorganizations, staffing, management
Audience Level Intermediate

11:15am CDT

Understanding Our Audience: Better Communication with Faculty

VIDEO LINK

The information literacy training offered by most academic libraries is essential to student success. Yet many faculty members don't want to spend time on Info Lit because they want to focus on their own subject matter or do not see the benefit of Info Lit instruction. Hence, we often struggle to communicate the value the library provides. Teagan Eastman and Jared Oates conducted an ethnographic study to better understand the needs and expectations of faculty. The study results have important implications for how we tell people what we do and how we deliver our services.

Speakers

Teagan Eastman

Online Learning Librarian, Utah State University

Teagan is Utah State University’s Online Learning Librarian where she focuses on creating online learning materials, instructional design and technologies, user experience, and supporting USU’s large distance education program.

Jared Oates

COO, Niche Academy

I co-created software that makes librarians' lives easier. We've been in business for almost 8 years and have impacted over 1400 organizations. We desire to help our community's lives easier and more fulfilling using our product and solution-driven content.

Sponsors

Niche Academy

Table 811

Niche Academy is an online learning platform focused on public and academic libraries. Subscribing libraries can use our ready-to-use tutorials for teaching things like essential information literacy skills or how to use the library's electronic resources, for example. Libraries can... Read More →

Tuesday March 10, 2020 11:15am - 12:00pm CDT
Room 202

5. User Experience & Promotion

Programming Type Sponsored Session
Online Conference Availability Available On Demand

11:15am CDT

S46: Introducing SeamlessAccess.org: delivering a simpler, privacy-preserving access experience

We will discuss how SeamlessAccess.org, building on the work of the RA21 initative, will enable libraries to provide seamless, privacy-preserving and one-click access to its subscribed content from any device, any location, and from any starting point in the research process.

Speakers

John Felts

Head of Information Technology and Collections, Coastal Carolina University

John is currently the Head of Information Technology and Collections at Coastal Carolina University. He has worked in academic library technology for over 30 years and is a former patent holder and co-founder of Journal Finder, the first OpenURL Resolver and knowledge base to go... Read More →

Robert Kelshian

Director of Access Services, American University Library

Rob Kelshian has been with the University Library since 1999. As the Director of the Access Services Division, he oversees Circulation Services, Course Reserves, Technology Services, Interlibrary Services, and Media Services. Rob has served in various roles within both the Washington... Read More →

Ralph Youngen

Sr. Director, Technology Strategy & Partnerships, American Chemical Society

Ralph Youngen has more than 30 years of experience with the scientific publishing industry. For the past 20 years he has held numerous positions with the American Chemical Society. In his current role Ralph focuses both on internal technology strategy and external partnerships for... Read More →

Online Conference Moderator

Whitney Bates-Gomez

Electronic and Continuing Resources Librarian, Georgia State University

Tuesday March 10, 2020 11:15am - 12:00pm CDT
Zlotnik 6

7. Emerging Technologies & Trends

Online Conference Availability Available Live and On Demand
Keywords federated access management, RA21, user privacy, authentication, user experience
Audience Level Intermediate

11:15am CDT

Wellness and Mindfulness at Work

We will learn simple physical techniques and poses that you can easily do in a chair or at a desk relieving tension and stress that is often created in the body from sitting for periods of time particularly in the neck, shoulders and hips. We will focus on breathe awareness and mindfulness, tools that you can take from your office chair to your day to day life easing stress and anxiety and creating more focus and stability in your life.

Speakers

Kelsey Nunez

Yoga Instructor

Tuesday March 10, 2020 11:15am - 12:00pm CDT
Room 103

Wellness

Online Conference Availability Not Recorded/ Not Available Online
Audience Level Intermediate, Foundational, Advanced

11:30am CDT

S47-02: E-Resources Marketing: Instruction vs. Social Media

In order to determine whether instruction or social media is more effective for database marketing, two databases with historically low usage were promoted from September-December 2019; one through instruction and the other through social media. This study assesses the success of the promotional campaigns by compairng usage data.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Caitlin Harrington

Head of Information Access Services,Electronic Resources Librarian, University of Memphis

Tuesday March 10, 2020 11:30am - 11:45am CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Audience Level Foundational

11:45am CDT

S47-03: Faceted Navigation, Discovery & E-Resources, A Multi-phase Usability Study

This short talk will focus on the complexity of faceted navigation in discovery through a multi-phase usability study in order to improve the user experience and access to electronic resources.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Kaci Resau

Electronic Resources Librarian, Washington & Lee University

Tuesday March 10, 2020 11:45am - 12:00pm CDT
Room 203

5. User Experience & Promotion

Online Conference Availability Available On Demand
Keywords Usability Study, Discovery and Electronic Resources
Audience Level Intermediate

12:00pm CDT

Luncheon with Exlibris -- Efficient Management of Electronic Resources in Consortium Using Alma

VIDEO LINK

California State University will share how Alma consolidates the various departmental and library services - negotiation, purchase, and management of electronic resources for consortium.

Speakers

Jessica Hartwigsen

Electronic Resources Manager, California State University Chancellor’s Office

I've been the Electronic Resources Manager for the California State University, Chancellor's Office for 20 years. Beginning with SFX and later also supported and managed Metalib and Summon along with SFX until the migration to Alma. I manage the electronic collections that are purchased... Read More →

Katy Aronoff

Senior Director of Solutions Architecture, Ex Libris, a ProQuest Company

Sponsors

ExLibris, a ProQuest Company

Table 902

Ex Libris, a ProQuest company, is a leading global provider of cloud-based solutions for higher education. Offering SaaS solutions for the management and discovery of the full spectrum of library and scholarly materials, as well as mobile campus solutions driving student engagement... Read More →

Tuesday March 10, 2020 12:00pm - 1:30pm CDT
Salon C

1. Managing e-Resources & Licensing

Programming Type Sponsored Session
Online Conference Availability Available On Demand

1:30pm CDT

S51-01: Library Workflow Automation with Kanban

With libraries dealing with complex processes, the need for workflow automation has never been higher. But what is exactly a workflow and how do you automate it?

Learn how to get your tasks under control, never miss a deadline and always know what to do, by using the Kanban method.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Tejs Grevstad

Co-founder, ConsortiaManager

Creator of ConsortiaManager and most recently the 2. generation ERM tool ROAM Plus (www.roam.plus), described by library leaders as the first ERM tool ever that actually helps with handling workflows and decision support.Curious to meet and talk about everything from OA, Open Science... Read More →

Tuesday March 10, 2020 1:30pm - 1:45pm CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords Project management, Kanban
Audience Level Foundational

1:30pm CDT

S49: I'm an alum. Do I have library access? : Attempting Off-Campus Alumni E-Resource Access

Learn how the University of Colorado Anschutz Medical Campus began piloting off-campus access to a select group of recent graduates (~350 students) to a short list of databases (3) that we currently subscribe to using our exisiting authentication system (EZProxy). Then, how that pilot has expanded access to more resources (5 total) for all alumni.

Speakers

Danielle Ostendorf

E-resources Librarian, Univ. of Colorado Anschutz

Previously worked at the University of Minnesota Duluth.

Online Conference Moderator

Tessa Minchew

Electronic Resources Librarian, North Carolina State University Libraries

ER&L 2020 I'm an alum. Do I have library access Off Campus E resource Access for Alumni pdf

Tuesday March 10, 2020 1:30pm - 2:15pm CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords access, alumni access, on campus relationships
Audience Level Foundational

1:30pm CDT

S52: Jeopardy ER&L Edition: Vendor, Publisher or Librarian… Who Knows Electronic Resources the Best?

Which topic will trip up the vendor? How much does the publisher really know? What answer is lost to the librarian? Come watch colleagues battle it out to see who knows the most about managing electronic resources in the digital world. The 2020 contestants will be Librarian Laurel Crawford, University of North Texas; Vendor Ann-Marie Breaux, EBSCO; and Publisher Victor Lao, Springer.

Moderators

Carol Seiler

Account Services Manager, EBSCO Information Services

Carol Seiler started her career in libraries as a cataloger and has worked in almost all areas of the library. She has primarily worked as an academic/medical librarian but has also served at a public library and as a technical services trainer with a consortium. Carol has been with... Read More →

Steve Shadle

Head, Serials Cataloging, University of Washington Libraries

Steve plans, organizes, and directs the work of the Serials Cataloging Unit at the UW Libraries. His background in serial standards began with his work as an ISSN Cataloger at the Library of Congress and currently serves as the coordinator of the CONSER Open Access Journals project... Read More →

Speakers

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries

Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.

Ann-Marie Breaux

VP, Workflow Management Services, FOLIO, EBSCO

Victor Lao

Director, Institutional Sales, Springer Nature

Online Conference Moderator

Danielle Sell

Meeting & Event Planner, ER&L

Tuesday March 10, 2020 1:30pm - 2:15pm CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords Jeopardy
Audience Level Foundational

1:30pm CDT

S50: Shifting Course, Managing Change: Transitioning to a New Resource Acquisition Model

Do you need to shift course in your collection strategies? Come learn how one academic library is transitioning to a new resource acquisition model and managing change using the tools of communication and assessment.

Speakers

Tina Baich

Senior Associate Dean, IUPUI University Library

Willie Miller

Associate Dean for Communication and Technology, IUPUI University Library

Katharine V. Macy

Collection Assessment Librarian, IUPUI

Online Conference Moderator

Esta Tovstiadi, (they/them)

Shared Collections Coordinator, SUNY Library Services

Tuesday March 10, 2020 1:30pm - 2:15pm CDT
Zlotnik 6

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords change management, collection management
Audience Level Intermediate

1:45pm CDT

S51-02: Utilizing Student Workers in Electronic Resources Management

Electronic Resource Librarians are often solely responsible for Electronic Resources Management while also juggling personnel management, committee work, and discovery systems. The utilization of student workers in e-resource management can be part of a grassroots approach to solving these crunches in the library while providing transferable job skills to students.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Kaci Resau

Electronic Resources Librarian, Washington & Lee University

Tuesday March 10, 2020 1:45pm - 2:00pm CDT
Room 203

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords Student Workers, Electronic Resources Management
Audience Level Intermediate

2:00pm CDT

S51-03: Managing the E-Resource Renewal Workflow with Google Sheets Wizardry

Library Management Systems are great for keeping track of lots of complex data, but they are no substitute for a well-designed spreadsheet. Simplify your life and save time by compiling disparate data into a spreadsheet that will assist in renewal negotiations and evaluations.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Nichole Chisholm

Electronic Resources & Serials Librarian, University of Minnesota Duluth

Tuesday March 10, 2020 2:00pm - 2:15pm CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords Renewals, Google Sheets
Audience Level Foundational

2:30pm CDT

S55-01: For the Greater Good: Building Shareable Excel Templates for COUNTER 5

COUNTER R5 reports have consistent layouts and headings, perfect for Excel formulas! With some know-how, you can create a reusable template file to gain insights from usage data. The speaker will demonstrate creating and using a template and will provide links to a collection of templates on Google Drive.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Athena Hoeppner

Discovery Services Librarian, University of Central Florida

2020 03 10 ER&L S55.01 For the Greater Good COUNTER RETRO pptx

Tuesday March 10, 2020 2:30pm - 2:45pm CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords COUNTER, Usage statistics
Audience Level Intermediate

2:30pm CDT

S57: Supporting Sciences: Finding ways to incorporate innovative science resources in the library collection

Libraries must collect new technology products for faculty and student use, but budgets demand careful choices around which new and innovative resources are offered. Join three librarians from different types of institutions as they discuss their science collection philosophies, especially when it comes to committing dollars to new, innovative resources.

Speakers

Melissa Gomis

University Librarian, Doane University

Amy Braun

Director, Product Management, Gale, A Cengage Company

Amy Braun is the product management director responsible for building academic business and science products at Gale, a Cengage Company. Creating dynamic tools and content to help students succeed has been her mission since she began as a Gale editor 12 years ago. In her product director... Read More →

Brian Ryckman

STEM Librarian, Southern New Hampshire University

Brian describes his start in the profession as an accidental distance librarian after inheriting the off-campus library instruction responsibilities one week into his first professional position. His interests include effective teaching practices, scholarly communication, project-based... Read More →

Nick Ruhs

Research Data Management Librarian, Florida State University

Tuesday March 10, 2020 2:30pm - 3:15pm CDT
Room 104

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords Science Innovation
Audience Level Intermediate

2:30pm CDT

S53: 1. Duped by dupes: Reducing the impact of duplicate ebooks on the discovery process

We knew that with 30+ ebook packages there would be duplicate titles. We also knew that our discovery layer frequently displays multiple enteries for those duplicate titles. But what we didn’t know was how students behaved when they saw these duplicate enteries. Now we do.

Speakers

Lynn E. Gates

Director of Collections and Content, Kraemer Family Library

Hi! I've been a cataloger for over 13 years in both public and academic libraries. I'm passionate about making our catalogs work for our patrons and while this may mean something different at each institution, I strongly believe the end product should be useful!

Joel Tonyan

Director of User Services, University of Colorado Colorado Springs

Online Conference Moderator

Alisha Quagliana

Discovery Services Librarian, University of Texas at Austin

Tuesday March 10, 2020 2:30pm - 3:15pm CDT
Zlotnik 5

5. User Experience & Promotion

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords duplicate ebook discovery, user studies
Audience Level Foundational

2:30pm CDT

S54: Transformative agreements and their headaches: new roles for librarians

In this session you will learn from two universities in Sweden about their experiences of working with transformative agreements. What are the different types? How have they affected our workflows? What are the challenges? Based on seminars and a survey we will also share what researchers think about these agreements.

Speakers

Johanna Säll

Librarian, Karolinska Institutet, University Library

Sara Parmhed

Librarian, Sodertorn University Library

Online Conference Moderator

Esta Tovstiadi, (they/them)

Shared Collections Coordinator, SUNY Library Services

Tuesday March 10, 2020 2:30pm - 3:15pm CDT
Zlotnik 6

6. Scholarly Communication & Library Publishing

Online Conference Availability Available Live and On Demand
Keywords Transformative agreements
Audience Level Intermediate

2:30pm CDT

S56: Lightning Talks

You've got an idea, Your community has your back

Do you have ideas that need support to grow?
Are you looking for a partner at another institution to work on a project?
Are you piloting your idea and just need to tell someone who gets 'it' how awesome you are?
Do you need another perspective on a particularly thorny or complex area that needs some fresh eyes?

Any attendee maytake the floor for 5 minutes and address the ER&L audience. No sales pitches, please.

Sign up for a Lightning talk on site. Look for the sign up poster near registration on M2 at the AT&T Center. First come, first accommodated with a speaking slot.

**This session's activity will take place in Austin. There will not be any Q&A for the in-person or online conference attendees.

Online Conference Moderator

Bonnie Tijerina

President, ER&L

Bonnie Tijerina is a librarian, entrepreneur and library community convener. She is currently a Data & Society Fellow at the Data & Society Institute in New York City. She is founder of ER&L (Electronic Resources & Libraries) conference and organization, created to facilitate communication... Read More →

Tuesday March 10, 2020 2:30pm - 3:15pm CDT
Room 204

Misc

Online Conference Availability Available Live and On Demand

2:45pm CDT

S55-02: Showdown at COUNTER 5 Corral: Comparing Ebook Usage Across Matching JSTOR and Project MUSE Pools

JSTOR and Project MUSE offer partially overlapping corpora of ebooks from academic publishers. The University of California consortium JSTOR DDA project brings a special opportunity to examine campus-by-campus usage of pool titles that run concurrently with one member's purchased collections of many matching Project MUSE books. Does the vaunted JSTOR discovery advantage still obtain?

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Harold Colson

eBooks Strategist, US History Librarian, International Relations Librarian, Social Sciences Collection Strategist, UC San Diego

Tuesday March 10, 2020 2:45pm - 3:00pm CDT
Room 203

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords ebooks, usage, DDA
Audience Level Intermediate

3:00pm CDT

S55-03: Tracking journal titles & ISSNs where they live: assessing implementation of the recommended practices for the presentation and identification of e-journals (PIE-J)

NISO's PIE-J recommended practices address presentation of titles and ISSNs throughout a journals' lifespan. Such presentation is critical for accurate citations, linkresolver functionality, and general ease of use. But is PIE-J being followed? This session will assess severaral publisher/platform displays of journal landing pages and article level screens.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Tina Buck

Electronic Resources Librarian, University of Central Florida

Serials and database access with some ILS/ERM, cataloging, and acquisitions mixed in. Outside work, I like to cook and bake bread.

Tuesday March 10, 2020 3:00pm - 3:15pm CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords Serials management, Article linking
Audience Level Intermediate

3:30pm CDT

S60-01: Web Scraping to Unlock Data Sources

Web scraping is a technique for the large scale extraction of data from web pages. This presentation will share examples of how web scraping can be used by librarians to create datasets or improve productivity. It will also briefly demonstrate DataMiner, a Chrome plugin that facilitates scraping without programming requirements.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Matthew J. Jabaily

Asst Prof/Electronic Serials, Kraemer Family Library

Scraping Sched Tuturial pdf

Web Scraping to Unlock Data Sources pptx

Tuesday March 10, 2020 3:30pm - 3:45pm CDT
Room 203

8. Data Science & Libraries

Online Conference Availability Available On Demand
Keywords data collection, research tools
Audience Level Intermediate

3:30pm CDT

S58: Students Succeeding yet $aving – Providing Affordable Learning Solutions on Campus

What happens when a library figures out how to help alleviate the burden of escalating college prices? The library becomes the center of campus once again. Find out how we are providing library resources and other online content directly to students inside the course management system.

Speakers

James Pape

Access Services & Outreach Librarian, University of Mary Washington

I was a First in Family student and I remember how expensive and challenging school was. Due to this I am passionate about helping students succeed by using libraries to reduce costs, energy, and hurdles to all students.

Online Conference Moderator

Maureen Morris

Research and Learning Services Librarian, Cornell University

Tuesday March 10, 2020 3:30pm - 4:15pm CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Student affordability, Course materials
Audience Level Foundational

3:30pm CDT

S61: Honey and Stings: On Be(e)ing a Non-development Partner FOLIO Early-adopter

What is it like to implement FOLIO as a non-developer partner, from a practical perspective? Learn about the experience of one of the first non-development implementers from the perspectives of systems, resource management, and administration. Half-way into migration, what are the benefits and challenges of being a (very) early adopter?

Speakers

Brooks Travis

Library IT Coordinator, Missouri State University

Rachel Besara

Associate Dean of Libraries, Missouri State University

Lindsey Taggart

Director of Resource Management and Discovery, Missouri State University

Online Conference Moderator

Lindsey Lowry

Coordinator of Acquisitions and EResources, The University of Alabama

Tuesday March 10, 2020 3:30pm - 4:15pm CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords FOLIO, ILS Migration
Audience Level Foundational

3:30pm CDT

S64: Micro and Macro Views on Digital Asset Management

Digital asset management has become ever more central to libraries. We will approach the subject from the 'micro' view, addressing first steps and immediate measures, and the 'macro' view, covering collaborators, systems and policy. We reference our book and our efforts at CU Boulder to provide examples and discussion points.

Speakers

Walker Sampson

Digital Archivist, CU Boulder

Walker Sampson is an assistant professor and digital archivist at the University of Colorado Boulder, where he leads the management of the Special Collections and Archives' born-digital accessions.

Heather Bowden

University of Colorado Boulder

Tuesday March 10, 2020 3:30pm - 4:15pm CDT
Room 106

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords asset management, digital preservation
Audience Level Intermediate

3:30pm CDT

De Gruyter’s University Press Library: A Solution in a Complex eBook Ecosystem

VIDEO LINK

This session will detail the complex ecosystem that university presses and libraries navigate in a daily effort to disseminate and sustainably support the creation of high-quality scholarly content. This complex ecosystem led to the creation of a 5-year pilot where complete front lists from select university presses were made available for purchase with unlimited usage, no DRM and perpetual rights to a controlled number of libraries. The results of this pilot and recommended way forward will be shared, with a group discussion on future next steps.

Speakers

Mike Zeoli

Sales America, De Gruyter

Becky Lisek

Sales America, De Gruyter

Sponsors

De Gruyter

Table 702

De Gruyter stands for excellence in publishing and quality solutions for challenges that researchers and professionals face. Many authors come to us at their colleagues' recommendation; our reputation is based on competence, a personal touch and desire to exceed.Researchers and professionals... Read More →

Tuesday March 10, 2020 3:30pm - 4:15pm CDT
Room 202

2. Collection Development & Assessment

Programming Type Sponsored Session
Online Conference Availability Available On Demand

3:30pm CDT

S59: "Why am I here and where am I going?": How to Hire, Supervise, and Work in the Margins of a Library Organization

As a result of library staffing decisions, some find themselves in “misfit” and/or “lone ranger” roles, wondering to themselves, “What am I doing here and where and I going?” This session will help librarians and administrators address and alleviate this burgeoning problem by fighting mission creep, burnout, and alienation.

Speakers

Courtney McAllister

Library Services Engineer, EBSCO

Dana DeFebbo

Emerging Technologies Librarian, University of Texas at Austin Law

Online Conference Moderator

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries

Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.

Tuesday March 10, 2020 3:30pm - 4:15pm CDT
Zlotnik 6

3. Organizational Strategies

Online Conference Availability Available Live and On Demand
Keywords Organizational Cultures, Professional Expertise
Audience Level Intermediate

3:30pm CDT

S62: Rethink Everything: New approaches to collections philosophy, strategies, and roles at the University of Houston

The University of Houston Libraries has embraced a new collections philosophy that prioritizes access over ownership, with teams rather than subject liaisons managing collections holistically, and new strategies including cost-sharing with academic departments, patron driven acquisition for print monographs, and ongoing assessment processes for renewals._x000D_

Speakers

Kerry Creelman

Head of Collections Strategies & Services, University of Houston Libraries

Kerry Creelman is an associate librarian and the head of collections strategies & services at the University of Houston Libraries.

Nancy Linden

Collections Coordinator, University of Houston

Nora Dethloff

Head of Research Materials Procurement, University of Houston Libraries

Nora Dethloff is the Head of Research Materials Procurement at the University of Houston's M.D. Anderson Library, where she oversees ILL, Acquisitions, and Electronic Resources. Her research interests include OA, OER, and copyright in libraries. She has presented at state, regional... Read More →

Tuesday March 10, 2020 3:30pm - 4:15pm CDT
Room 104

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords collections strategies, collections philosophy
Audience Level Intermediate

3:30pm CDT

S63: Developing a Value Stream and Process Driven Team Framework in the Context of Managing Library Services Platform (LSP)

As organizations evolve, they demand more collaborative, efficient and effective ways to get work done. In the context of that libraries move from legacy Integrated Library Systems (ILS) to next generation Library Services Platforms (LSP) and face evolving user needs, soft skills, such as team building, project management, and leadership skills become as essential as technology skills. This workshop provides practical methods and techniques for managing the change in a systematic way by developing adaptive team-building framework through the exploration of a case study. The workshop will cover the follows

An overview of lean methodologies (Agile, DevOps, Value Streams)
Strategies and techniques to develop collaborative team infrastructure (mapping needs with people, product, and process)
A case study: A Journey of managing a LSP transformation at a mid-size academic library
Tools to be explored / adopted to facilitate collaborative team work
Humanizing the library through inclusive culture

Speakers

Hong Ma

Head of Library Systems, Interim Associate Dean for User Services, Loyola University, Chicago

Hong Ma is the Head of Library Systems at Loyola University Chicago. She played essential roles in LITA (Library Information Technology Association) and served on the Core Board as Director-at-Large 2017 - 2020. She served on the ELUNA Steering Committee 2020 - 2023, and serves... Read More →

Tuesday March 10, 2020 3:30pm - 5:15pm CDT
Room 105

3. Organizational Strategies

Programming Type Seminar
Online Conference Availability Available On Demand
Keywords Delivering best value, team-building
Audience Level Advanced

3:45pm CDT

S60-02: Partnering with Data Science Students on Journal Usage Analysis

Staff at Duke Libraries collaborated with a student data science team to create a software application that collects and blends a variety of journal usage metrics, from COUNTER to citations to editorial board membership. This presentation will give an overview of the project and reflect on library data science partnerships.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Angela Zoss

Interim Head, Assessment and User Experience, Duke University Libraries

Tuesday March 10, 2020 3:45pm - 4:00pm CDT
Room 203

8. Data Science & Libraries

Online Conference Availability Available On Demand
Keywords automated data collection, reproducibility, journals usage, collections analysis, custom software development
Audience Level Intermediate

4:00pm CDT

S60-03: To see or not to see: Exploring and visualizing of digital collections data with R programming language

One way to stimulate users to actively engage with digitized unique historical materials is creating different visual contexts for specific collections. These visuals provide an overview of a collection's content and inspire users to actively experiment with rich data stored in digital collections for research, scholarship, teaching, and learning.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Monika Glowacka-Musial

Metadata Librarian, New Mexico State University Library

Tuesday March 10, 2020 4:00pm - 4:15pm CDT
Room 203

8. Data Science & Libraries

Online Conference Availability Available On Demand
Keywords data visualization
Audience Level Foundational

4:30pm CDT

S67-01: Hyperlocal collection development: Creating & using community profiles

Explore how a hyperlocal, data-driven community profile can effectively inform electronic collection and service decisions with limited budget and staffing. Walk away with the tools and resources to create profiles that truly represent your own community.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Nuala Dundon

Digital Services Librarian, Westminster Public Library

S67 01 Hyperlocal collection development pptx

S67 01 WPL Comm Profile Docs pdf

Tuesday March 10, 2020 4:30pm - 4:45pm CDT
Room 203

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords collection development, community profiles
Audience Level Intermediate

4:30pm CDT

S69: Building a better silo: Evaluating a homegrown ERMS

To sidestep a dated ILS module’s limitations, I used Airtable to build a custom ERMS. I systematically evaluate it against early Digital Library Foundation specifications and more-recent literature, highlighting Airtable’s features and guiding attendees in applying industry standards to their own technology assessments.

Speakers

Robert Heaton

Collection Management Librarian, Utah State University

S69 Heaton Building a better silo pdf

Tuesday March 10, 2020 4:30pm - 5:15pm CDT
Room 104

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords electronic resource management systems, technology evaluation
Audience Level Intermediate

4:30pm CDT

S70: Collaborative relationships in e-resource delivery: an examination of select academic libraries in Jamaica.

This paper will examine how libraries in higher education institutions in Jamaica have sought to acquire and deliver electronic resources to their stake holders. This will include collaboration at various levels; internal within the instution, national and regional. The success of the initiatives as well as lessons learnt will be discussed.

Speakers

Audrey Saddler

Librarian, The University of the West Indies, Mona Library

Tuesday March 10, 2020 4:30pm - 5:15pm CDT
Room 106

4. External Relationships

Online Conference Availability Available On Demand
Keywords Academic libraries - Jamaica, Electronic resources
Audience Level Foundational

4:30pm CDT

S68: The Need for Greater Interoperability: As User Expectations Continue to Evolve, So Should the Library Software They Use

This panel will offer a robust and interactive discussion of the ways library services should intersect with various tools and programs. When these intersections are successful, it is easier for libraries to assess their impact and improve services. Specifically, the panel will explore how the limitations of interoperability affect different library services, and how vendor provided or locally created tools, especially APIs, support these efforts. The group will examine this topic from technical, contractual, and industry perspectives in order to better understand and solve interoperability challenges. By doing so, libraries and their vendor partners will provide better systems interoperability and workflows for library staff and users.

Speakers

Russell Palmer

Assistant Director, GALILEO

Russell Palmer is an assistant director at GALILEO, where he is in charge of the support services team. He and his team work on the development of GALILEO, new integrations (such as OpenAthens), and system report requests. Prior to GALILEO, Palmer worked at LYRASIS for 14 years in... Read More →

Boaz Nadav Manes

University Librarian, Lehigh University

Erik Radio

Metadata Librarian, University of Colorado at Boulder Libraries

Scott Bernier

Vice President, Library Relations, EBSCO Information Services

For more than 25 years, Scott has been focused on uncovering and understanding the needs and goals across the various members of the global library community. Through the years with EBSCO, his role has become more focused on gathering and sharing insights with libraries and other... Read More →

Online Conference Moderator

Heather Jeffcoat

Web & Discovery Management Librarian, Georgia Tech Library

Heather Jeffcoat is the Web and Discovery Management Librarian at the Georgia Tech Library. She earned a M.S. in Library and Information Studies from Florida State University and a B.A. in Geography from the University of South Carolina. Heather has managed the Library's web presence... Read More →

Tuesday March 10, 2020 4:30pm - 5:15pm CDT
Room 204

5. User Experience & Promotion

Online Conference Availability Available Live and On Demand
Audience Level Intermediate

4:30pm CDT

S65: With Great Power Comes Great Responsibility: Wielding the Abilities of Technology to Promote a More Equitable Information World

Diversity, inclusivity, and accessibility issues remain ever-present in many areas. How can we best use digital technologies to promote awareness of these issues and create a more equitable information world? This session will present a variety of perspectives and provide a framework for overcoming barriers using digital technologies.

Speakers

Rachel Arkoosh

Collections Librarian, Pacific University

Rachel Arkoosh is the technical services librarian at Pacific University. Her responsibilities include acquisitions, cataloging, serials, electronic resources and all other things technical services.

Margarita Zamora Saunders

Acquisitions Unit Manager, Oregon State University

Margarita “Meggie” Zamora-Saunders works at the Valley Library as the Manager of the Acquisitions Unit. She is responsible for the management of electronic and physical resources, along with daily operations related to licensing and negotiation, managing vendor relationships... Read More →

Shannon Tharp

Collections & Content Management Librarian, University of Denver

Vanessa Rusch

Library Relations Manager, SAGE Publications

Hi! I am a librarian and resource trainer that joined SAGE in January 2018. Most of my career has been spent working across the the fields of publishing, academia, and librarianship. Intellectual freedom, information access, and open access publishing are some primary areas of interest... Read More →

Online Conference Moderator

Kristin Rogers

Electronic Resources & Discovery Librarian, The University of Mississippi Libraries

Tuesday March 10, 2020 4:30pm - 5:15pm CDT
Zlotnik 5

7. Emerging Technologies & Trends

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Diversity, Digital Resources, Inclusion, Frameworks
Audience Level Foundational

4:30pm CDT

S66: Text Mining on Campus, Portico & JSTOR Text Mining Platform

JSTOR and Portico have developed a text and data mining platform with a suite of educational tools to help researchers ladder up their skills from non-text miner through expert. This session will review the tool, its development, and how it is being rolled out to Northeastern University.

Speakers

Ryan McNally

E-Resource Technology Coordinator, Northeastern University

Amy Kirchhoff

Sr. Mgr, Constellate, Ithaka

Online Conference Moderator

Julie Glascock

Director, Acquisitions & Eresources, Vanderbilt University

Tuesday March 10, 2020 4:30pm - 5:15pm CDT
Zlotnik 6

8. Data Science & Libraries

Online Conference Availability Available Live and On Demand
Keywords TDM, text mining
Audience Level Foundational

4:45pm CDT

S67-02: Using LastPass to Facilitate the Gathering of Usage Statistics for Reporting and Collection Development

The efficient curation of usage data remains a burdensome task for e-collection managers, as the enduring presence of non-COUNTER data necessitates the use of manual workflows. In this session, come learn how LastPass password manager helped us traverse some common data collection hurdles as we completed two major reports.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Lindsey Lowry

Coordinator of Acquisitions and EResources, The University of Alabama

Tuesday March 10, 2020 4:45pm - 5:00pm CDT
Room 203

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords Usage statistics, COUNTER
Audience Level Intermediate

5:00pm CDT

S67-03: What are they citing and what do we own? An alternative measurement for a collection's "sufficiency"

Scopus and certain other citation analysis tools can be used to look at the citation pattern of research authors at an academic institution, including narrowing the focus to a single department, program or other grouping. These lists of citations can be sourced to support many different inquiries.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Jeremy Cusker

Librarian, Cornell University

Tuesday March 10, 2020 5:00pm - 5:15pm CDT
Room 203

2. Collection Development & Assessment

Online Conference Availability Available On Demand
Keywords usage, citation
Audience Level Intermediate

5:30pm CDT

ER&L Committee Gathering

By invite only! You know who you are, you awesome, ER&L Volunteers. :)

Tuesday March 10, 2020 5:30pm - 6:30pm CDT
AT&T Center Courtyard

Misc

Online Conference Availability Not Recorded/ Not Available Online

7:00pm CDT

Swank Digital Campus Presents Movie Night @ ER&L

Join us for a special screening of The Joker from Swank Motion Pictures, Inc and Swank Digital Campus!

Exhibitors

Swank Digital Campus

Swank K-12 Streaming provides streaming access to thousands of movies and documentaries for educational use.

Tuesday March 10, 2020 7:00pm - 9:00pm CDT
Room 204

Misc

Online Conference Availability Not Recorded/ Not Available Online

7:00am CDT

ER&L Fun Run/ Walk

Join your colleagues and friends on a casual (or competitive, if that’s your way) morning run or walk through UT Campus. This 3K (~1.9 miles) route is a perfect way to check out UT’s new pedestrian mall, catch sight of the Ellsworth Kelly “Austin” installation, and see the UT Tower as you stroll/ jog/ run through campus and back to the AT&T Center.

Join the enthusiastic local logistics committee, fun and games committee and enthusiastic Springer Nature volunteers in this conference wellness activity.

Take one or two laps, more if you want, then celebrate your morning run with a medal and Librarians who Run tee shirt. Springer Nature is pleased to offer fun run/ walk participants a voucher for a drink and snack at the lobby cafe.

Meet at 7:00 am at the front of the AT&T Center.

Exhibitors

Springer Nature

Wednesday March 11, 2020 7:00am - 8:00am CDT
AT&T Conference Center

Wellness

7:00am CDT

Breakfast

Wednesday March 11, 2020 7:00am - 9:00am CDT
Tejas Dining Room

Misc

7:15am CDT

Morning Yoga

Speakers

Kelsey Nunez

Yoga Instructor

Exhibitors

Springer Nature

Wednesday March 11, 2020 7:15am - 8:00am CDT
Room 103

Wellness

Online Conference Availability Not Recorded/ Not Available Online
Audience Level Intermediate, Foundational, Advanced

8:00am CDT

Post-Fun Run Yoga Strength & Mobility

Speakers

Mireya Valero

Exhibitors

Springer Nature

Wednesday March 11, 2020 8:00am - 9:00am CDT
Room 103

Wellness

8:30am CDT

S73-01: Shift, Sharpen, Share: Redesigning A Help Desk Portfolio to Enhance Discovery Support

Organizational realignment between libraries and campus IT is challenging. It is also an opportunity to rethink library services. This presentation highlights the benefits of expanding a service portfolio and strategies to shift, sharpen, and share staff skills for success in providing enhanced electronic resources and discovery systems support.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Christine Tobias

Coordinator for Public Services, Michigan State University Libraries

Wednesday March 11, 2020 8:30am - 8:45am CDT
Room 203

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords staff training, organizational management, user support, leadership
Audience Level Foundational

8:30am CDT

S74: A Tale of Two Universities: E-Resource Troubleshooting Comparisons

Do you spend too much time troubleshooting e-resources access problems? What if we could work collectively to report and resolve problems that obstruct all of our users? We will discuss the results of using an existing vocabulary to categorize access issues and the potential impacts of adopting the vocabulary profession-wide.

Speakers

Elyssa Gould

Head, Acquisitions & Continuing Resources, University of Tennessee, Knoxville

Kelsey Brett

Discovery Systems & Metadata Department Head, University of Colorado Denver

Online Conference Moderator

Trina Nolen

Acquisitions Librarian, Lamar University

Lamar University

Wednesday March 11, 2020 8:30am - 9:15am CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords e-resource management, troubleshooting
Audience Level Intermediate

8:30am CDT

S71: Review all the Things: Starting an Annual Resource Review with a Small Team

Starting an annual review of continuing resources with a small team can be difficult. This presentation will outline a new annual review process created by four librarians, including the criteria we used, our formula to measure research and curricular need, and all the things we wish we'd known earlier.

Speakers

Lynne Jones

Electronic & Continuing Resources Librarian, University of Wisconsin-Milwaukee

Online Conference Moderator

Ronda Rowe

Head of UT System Digital Library, UT System Digital Library

S71 Review all the things starting an annual resource review with a small team pptx

Wednesday March 11, 2020 8:30am - 9:15am CDT
Zlotnik 5

2. Collection Development & Assessment

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords annual review, collection assessment
Audience Level Foundational

8:30am CDT

S75: How to leverage faculty data to understand the impact and source of open access article funds in the social sciences, arts and humanities

This presentation shares research conducted on how faculty in the social sciences, arts, and humanities pay for APCs when they choose to publish in an OA journal, and proposes ways that institutions can adapt methods of tracking faculty publication data to better understand the impact of open access article fees.

Speakers

Juleah Swanson

Head of Acquisition Services, University of Colorado Boulder

Melissa Cantrell

Scholarly Communication Librarian, University of Colorado Boulder

Wednesday March 11, 2020 8:30am - 9:15am CDT
Room 104

6. Scholarly Communication & Library Publishing

Online Conference Availability Available On Demand
Keywords open access funding, faculty publication data
Audience Level Intermediate

8:30am CDT

S76: Seeing the Forest AND the Trees: Open Access Perspectives from Librarians and Small Publishers

From institutional repositories and technical workflows to predatory initiatives, open access presents unique challenges for libraries. Small publishers face their own obstacles finding funding for OA and achieving the highest OA standards. This session will show how acknowledging these complexities leads the scholarly community to a richer dialogue about OA.

The session will touch on:

How to encourage scholars to participate in an OA Institutional Repository, identify IR gaps in subject areas, ensure access and discoverability in the IR, and discuss the difficulty of cataloging other OA e-resources.
Four case studies to examine some ethical dilemmas and unintended consequences of open access initiatives.
Variations in OA potential and funding among scholarly disciplines, the possibility of OA through TOME practices, and the ways in which current OA solutions replicate barriers to equity and inclusion
Technical obstacles small publishers face with OA discoverability and the partial solutions

Speakers

Eugenia Beh

Scholarly Communications and Licensing Librarian, MIT Libraries

Eugenia Beh is the Scholarly Communications and Licensing Librarian at the MIT Libraries.

Leslie Eager

Director of Publishing Services, Project Euclid

Duke University Press publishes approximately 120 books per year and over 50 journals in a wide range of disciplines, concentrating in the humanities, social sciences, and mathematics. Our electronic collections include e-Duke Journals, e-Duke Books, and Project Euclid’s Euclid... Read More →

Kristen Twardowski

Library Sales Manager, U.S. and Canada, Duke University Press

Kristen Twardowski is the current Vice-Chair for NASIG's Equity & Inclusion Committee. She is also the Library Sales Manager for the U.S. and Canada at Duke University Press's and is eager to talk about e-books, open access, and equity and inclusion.

Tiffany Henry

Discovery Cataloger, UNC Greensboro

Wednesday March 11, 2020 8:30am - 9:15am CDT
Room 105

6. Scholarly Communication & Library Publishing

Online Conference Availability Available On Demand
Keywords Open Access, Equity and Inclusion
Audience Level Intermediate

8:30am CDT

S77: Solutions for Capturing Student Work: Using Viero & DSpace to Build non-ETD Student Collections

University of Texas at Arlington Libraries’ expansive workflow enabled pro-active non-ETD student work submission through Vireo and the DSpace repository. Attendees will leave with an understanding of UTA’s established workflow to collect items from decentralized research events across campus and the Libraries’ communication strategy that encouraged faculty and student participation.

Speakers

Kelly Visnak

AUL for Scholarly Communication, University of Texas at Arlington

Library work in the open movement, including: open digital press, open research data services, open science, opening the archives, and open scholarship.

Yumi Ohira

Digital Publishing and Repository Librarian, University of Texas at Arlington Library

Wednesday March 11, 2020 8:30am - 9:15am CDT
Room 106

6. Scholarly Communication & Library Publishing

Online Conference Availability Available On Demand
Keywords institutional repository, submission workflow
Audience Level Intermediate

8:30am CDT

S72: Protecting Patron Privacy: A Plan for Warning Patrons about Vendor Data Abuses

Cornell University Library is increasing its attention toward patron privacy, through a multi-pronged approach that incorporates education, awareness, and new tools. One aspect of this project is an idea to warn patrons about our vendors’ (in)attention to patron privacy. We propose a tool that helps patrons understand how vendors might misuse their data, while also sharing our data with other institutions and vendors themselves. The project would raise awareness among all parties, and hopefully guide some vendors to be more selective in what data they collect, and what they do with that data. This session will present the idea, its intentions, and how we hope it will come to fruition.

Speakers

Peter McCracken

Electronic Resources Librarian, Cornell University

Online Conference Moderator

Bonnie Tijerina

President, ER&L

Wednesday March 11, 2020 8:30am - 9:15am CDT
Zlotnik 6

7. Emerging Technologies & Trends

Online Conference Availability Available Live and On Demand

8:45am CDT

S73-02: Using LibAnswers to Manage Committee Workflows

When committees decides electronic resource, there are a number of stakeholders for e-resource selection, which can make it difficult to answer how, when, and why the electronic resource is selected or not selected. At Rider University, the LibAnswer technology is helping to simplify the process and keep everyone informed.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Sharon Whitfield

Electronic Resources & User Access Librarian, Rider University

Wednesday March 11, 2020 8:45am - 9:00am CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords LibAnswers, Committees
Audience Level Intermediate

9:00am CDT

S73-03: We've Got 99 Problems, but Reporting Ain't One: Big Data with LibWizard Ticketing Systems Embedded in Alma/PrimoVE

When confronted with access problems, students, faculty/staff, and librarians feel victimized by library interfaces, isolated, and cut off from critical resources. This session demonstrates how Carnegie Mellon University Libraries improved user experience, redefined intradepartmental dialogue, identified systemic discovery problems, and informed collection development.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Dom Jebbia

Digital Collections Associate, Carnegie Mellon University

Jon Singletary

Library Systems Specialist, Carnegie Mellon University

We’ve Got 99 Problems, but Reporting Ain’t One pptx

Wednesday March 11, 2020 9:00am - 9:15am CDT
Room 203

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords Alma/PrimoVE, LibWizard
Audience Level Foundational

9:30am CDT

S80-01: NISO's Open Discovery Initiative: Meeting Stakeholder Needs

NISO's ODI was published in 2014 and has succeeded in increasing transparency and improved communications in the realm of indexed search. More recent developments in the library discovery and publishing ecosystem and technology landscape have prompted the ODI Standing Committee to undertake new focused investigation, updates, and expansion of the recommended practice.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Ken Varnum

Senior Program Manager, University of Michigan

Wednesday March 11, 2020 9:30am - 9:45am CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords discovery, standards
Audience Level Foundational

9:30am CDT

S78: Two Universities, Two Policies on Streaming Video and Issues Related to Providing Access.

Academic libraries struggle to develop policies for providing access to streaming video for a variety of reasons, including cost, difficult workflows, and legal issues. Librarians from UW and KU will talk about developing their institutions’ policies, including their interpretation of Fair Use and workflows.

Speakers

Lea Currie

Head of Content Development, University of Kansas Libraries

Lea Currie has been the head of Content Development at the University of Kansas Libraries since 2008 and employed with the Libraries in other positions since 1999. Lea’s principal role in her current position is to manage the collection development budget, review and analyze collections... Read More →

Faye Christenberry

Collection Strategy & Licensing Librarian, University of Washington

Faye has been with the University of Washington Libraries since 2002, starting in the position of English Studies Librarian. She has been involved in Collection Analysis & Strategy for 7 years and responsible for reviewing, negotiating, and signing license agreements since 2017... Read More →

Online Conference Moderator

Julie Glascock

Director, Acquisitions & Eresources, Vanderbilt University

Wednesday March 11, 2020 9:30am - 10:15am CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords fair use, streaming video
Audience Level Foundational

9:30am CDT

S82: Humans vs. Robots: What professional skills do students need for success in an AI world? A discussion on the digital knowledge, skills, and abilities that will have the most value in the rapidly changing business landscape

In this Q&A session, librarians from a range of perspectives will discuss which digital knowledge, skills, and abilities they're concerned about right now and how they're different today from the past; what they think the future may hold; and how the library can prepare and empower students, our future leaders.

Speakers

Rachel Taliaferro

Acquisitions Editor, SAGE Business Cases, SAGE Publishing

David Boudinot

Acquisitions & Electronic Resources Librarian, University of Victoria Libraries

Librarian for 14 years with different roles in public and academic libraries. Currently conducting research in British Columbia on plastic pellet pollution. This is my first ER&L Conference.

Gloria González-López

Professor of Sociology, University of Texas, Austin

Wednesday March 11, 2020 9:30am - 10:15am CDT
Room 104

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords Student success, digital literacy, business skills
Audience Level Foundational

9:30am CDT

S83: Get started with transitional agreements

Get ready for transitional agreements! The demonstration will show how to connect the articles published by your institution, to your library's subscriptions, a requirement for evaluating the potential impact and value of such an agreement. The presentation will focus on the practical steps, when evaluating a transitional publisher agreement.

Speakers

Boaz Nadav Manes

University Librarian, Lehigh University

Nels Rune Jensen

Co-founder, ConsortiaManager

- Consortia Management - Oa and Research Output - Transformative agreements - ERM and Acquisitions management

Wednesday March 11, 2020 9:30am - 10:15am CDT
Room 105

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords OA research output, Read-and-publish agreements
Audience Level Intermediate

9:30am CDT

S84: First Bring Cookies: Reflections, Tools, and Tips on Collaboration & Evolving a Partnership of Libraries

Through stories, outcomes, and examples, two librarians from a partnership of academic libraries will share their experiences, and practices for enabling and building collaboration with and among many colleagues across 13 institutions and 3 time zones. Their tips, tricks, and lessons-learned are for all seeking healthy, effective collaboration.

Speakers

Galadriel Chilton

Director of Collections Initiatives, Ivy Plus Libraries Confederation

Heidi Nance

Ivy Plus Libraries Confederation

Wednesday March 11, 2020 9:30am - 10:15am CDT
Room 106

3. Organizational Strategies

Online Conference Availability Available On Demand
Keywords Administration, Management and Leadership, Collections, Resource Sharing, Professional/Staff Development, Trust, Governance, Communication, Grace, Courtesy, and Appreciation.
Audience Level Foundational

9:30am CDT

S79: Gaming the (Training) System: Gamification of E-Resource Training for Reference Students and Staff

Reference interactions related to electronic resources have increased exponentially in recent years. In order to serve their patrons, library staff must be well versed in providing technical support. Learn how two librarians developed a game for public services staff to hone their troubleshooting skills.

Speakers

Rachael Cohen

Discovery Systems Librarian, Indiana University

Leanne Nay

Digital Engagement Librarian, Indiana University

Leanne Nay is the Digital Engagement Librarian for the Indiana University Libraries in Bloomington, Indiana. Her research interests include filmmaking, digital media, graphic design, makerspaces, and wearable technology. Prior to joining the IU Libraries, she worked as the Digital... Read More →

Online Conference Moderator

Alisha Quagliana

Discovery Services Librarian, University of Texas at Austin

Wednesday March 11, 2020 9:30am - 10:15am CDT
Zlotnik 6

5. User Experience & Promotion

Online Conference Availability Available Live and On Demand
Keywords gamification, staff development
Audience Level Foundational

9:30am CDT

S81: Protecting patron privacy - what are the issues and what can we do?

Safeguarding patron privacy, a fundamental value for libraries, is increasingly difficult to defend in an online and networked environment. This session will define the problem space and describe specific actions three research libraries have taken to better understand and address privacy concerns around internal data collection, authentication, and licensing.

Speakers

Sarah Forzetting

Assoc. Director, Acquisitions, Stanford Libraries

Angela Sidman

Director of E-Resources & Serials Management, Yale University

Angela Zoss

Interim Head, Assessment and User Experience, Duke University Libraries

Online Conference Moderator

Bonnie Tijerina

President, ER&L

Wednesday March 11, 2020 9:30am - 10:15am CDT
Room 204

7. Emerging Technologies & Trends

Online Conference Availability Available Live and On Demand
Keywords privacy, authentication, SSO
Audience Level Intermediate

9:45am CDT

S80-02: NISO Recommendations for Video & Audio Metadata

Audio and video materials are growing in use in today's academic, research and professional environments. As publishers develop their media offerings, libraries see increased demand from their users. Discovery and integration demand rich metadata for these materials, but current metadata recommendations do not encompass properties needed for collaboration and interoperability between organizations and systems. A new NISO working group is working to change the landscape for these stakeholders.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Nettie Lagace

Associate Executive Director, NISO - National Information Standards Organization

Nettie Lagace is the Associate Executive Director at NISO, where she is responsible for facilitating the work of NISO's topic committees and development groups for standards and best practices, and working with the community to encourage broad adoption of this consensus work. Prior... Read More →

Wednesday March 11, 2020 9:45am - 10:00am CDT
Room 203

7. Emerging Technologies & Trends

Online Conference Availability Available On Demand
Keywords metadata for discovery, interoperability
Audience Level Foundational

10:00am CDT

S80-03: Transfer Code of Practice: Then and Now

The Transfer Code of Practice is a NISO Recommended Practice. This session will provide details relevant to information professionals who work with e-journals in their environment about version 4 of the Code of Practice as well as the related Transfer Alerting Service.

*This 15-minute short talk is one part of the 45-minute session.

Speakers

Jennifer Bazeley

E-Resources Metadata Management Librarian, Yale University

Wednesday March 11, 2020 10:00am - 10:15am CDT
Room 203

1. Managing e-Resources & Licensing

Online Conference Availability Available On Demand
Keywords standards, journal transfers
Audience Level Foundational

10:30am CDT

Closing Keynote: How you can advance Diversity, Equity & Inclusion – with a grassroots, learning-oriented approach

VIDEO LINK

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Enter in Q448 event code on the front page.

Speakers

Jennifer Kim

Diversity & Inclusion Strategist and Advisor, Misson Driven

Jennifer Kim is a sought-after Diversity & Inclusion strategist and advisor to top Silicon Valley startups. She led a unique talent strategy that made her previous startup, Lever a widely recognized leader in D&I, at a time when it was thought to be impossible. The company – with a 50/50 gender... Read More →

Sponsors

OCLC

Table 1002

OCLC is a nonprofit global library cooperative providing shared technology services, original research and community programs. Through OCLC, member libraries produce and maintain WorldCat, the most comprehensive global network of data about library collections. Libraries gain efficiencies... Read More →

Wednesday March 11, 2020 10:30am - 11:30am CDT
Salon C

Keynote

Programming Type Keynote
Online Conference Availability Available Live and On Demand

1:00pm CDT

W04: Teach Your Staff to Troubleshoot E-Resources: Practical processes for documenting and implementing a troubleshooting curriculum

**THIS SESSION IS AVAILABLE TO IN-PERSON ATTENDEES ONLY. AN ADDITIONAL TICKET IS REQUIRED TO ATTEND THIS COURSE**

E-resource troubleshooting is an increasingly complex and time-consuming activity in the era of web-scale discovery. With multiple systems and access pathways involved, effective problem solving requires a sophisticated bundle of knowledge, skills, and tools. How can librarians and staff become effective and efficient troubleshooters? Through hands-on activities and group discussions, workshop participants will learn several practical approaches to documenting their e-resource access environment, systems, and troubleshooting methods, then create a framework for their own e-resources troubleshooting curriculum. Presenters will cover key concepts and troubleshooting tools, and help participants understand how to apply those concepts and tools in their own discovery and access environments. Participants will also learn how to evaluate training effectiveness, along with strategies for practical reinforcement of troubleshooting techniques and skills. The presenters work in an Alma/Primo discovery environment, but this workshop is intended to be system agnostic. Participants will leave this session with drafts of training documents specific to their own environments.

Read more about the background on this workshop here.

Speakers

Sunshine Carter

Director, Collection Strategy & eRes Management, University of Minnesota Libraries

Stacie Traill

Discovery and Metadata Systems Lead, University of Minnesota Libraries

Stacie Traill is Discovery and Metadata Systems Lead at the University of Minnesota Libraries. Prior to her current role, she held positions as Metadata Analyst, Cartographic and Electronic Resources Cataloger, and Special Formats Cataloging Coordinator, also at the University of... Read More →

Wednesday March 11, 2020 1:00pm - 5:00pm CDT
Room 104

1. Managing e-Resources & Licensing

Programming Type Workshop
Online Conference Availability Not Recorded/ Not Available Online

1:00pm CDT

W06: Negotiate like an MBA: How to conduct principled negotiations for library resources

**THIS SESSION IS AVAILABLE TO IN-PERSON ATTENDEES ONLY. AN ADDITIONAL TICKET IS REQUIRED TO ATTEND THIS COURSE**

This workshop is designed to teach a framework for planning and conducting negotiations based on negotiation best practices found in the literature. Participants who are new to negotiating or those with negotiating experience but without formal training will find the content of this workshop useful. It should appeal to multiple audiences, people new to the field of e-resource management as well as experienced practitioners who desire more negotiation training.

Speakers

Katharine V. Macy

Collection Assessment Librarian, IUPUI

Caitlin Pike

Research Engagement Coordinator, IUPUI

@libris_fidelis">Caitlin A. Pike is the Research Engagement and Scholarly Services Coordinator at Indiana University Purdue University Indianapolis (IUPUI)’s University Library. She also serves as a health sciences liaison librarian, where she provides instruction and in-depth literature... Read More →

Wednesday March 11, 2020 1:00pm - 5:00pm CDT
Room 105

4. External Relationships

Programming Type Workshop
Online Conference Availability Not Recorded/ Not Available Online
Keywords Negotiations, Acquisitions