2020 Electronic Resources & Libraries Annual Conference: Full Schedule

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8:30am CDT

Opening Keynote: Libraries and the Practice of Freedom in the Age of Algorithms

How prepared are librarians, and the students they serve, to navigate technologies that are fundamentally changing how we encounter, evaluate, and create information? In the past decade, a handful of platforms have become powerful information intermediaries that help us search and connect but also are tools to foment disinformation, amplify hate, increase polarization, and compile details of our lives as raw material for persuasion and control. We no longer have to seek information; it seeks us. Project Information Literacy has revealed college students’ lived experience through a series of large-scale research studies. To cap a decade of findings, we conducted a qualitative study that asked students, and faculty who teach them, what they know and how they learn about our current information environment. This talk explores what students have taught us, where education falls short, why it matters, and how time-tested library values – privacy, equity, social responsibility, and education for democracy – can provide a blueprint for creating a socio-technical infrastructure that is more just and equitable in the age of algorithms.

Speakers

Barbara Fister

Scholar-in-Residence, Project Information Literacy

Barbara Fister was chosen to serve as the inaugural Scholar-in-Residence at Project Information Literacy, a national research institute that studies college students' research habits. She was a co-researcher on PIL's latest year-long study and subsequent report, "Information Lite... Read More →

Online Conference Moderator

Danielle Sell

Meeting & Event Planner, ER&L

Danielle Sell, Event Planner for ER&L, is responsible for all aspects of conference organization and implementation for the full conference cycle. Danielle joined the ER&L team in the summer of 2015. She's worked in multiple facets of the meetings and events industry for the past... Read More →

Monday March 9, 2020 8:30am - 9:30am CDT
Salon C

Keynote

Programming Type Keynote
Online Conference Availability Available Live and On Demand

9:45am CDT

S01: Electronic Resource Librarianship: Past, Present and Future

In celebration of ER&L's 15th annual conference, this presentation will examine the development of electronic resource librarianship as a professional specialty, constructive professional and continuing education opportunities in the field, and discuss current and future trends for all involved in the e-resources life cycle.

Speakers

Susan Davis

Acquisitions Librarian for Continuing Resources and Licensing Specialist and Electronic Resources Team Coordinator, University at Buffalo

Great Relationships: Priceless. All-timer.

Online Conference Moderator

Tessa Minchew

Electronic Resources Librarian, North Carolina State University Libraries

Tessa Minchew is an Electronic Resources Librarian at the North Carolina State University Libraries. Her duties include e-resources licensing; package, project, knowledgebase and e-resources management; discovery troubleshooting; cataloging policy and procedure oversight; internal... Read More →

Monday March 9, 2020 9:45am - 10:30am CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords electronic resource librarianship
Audience Level Foundational

9:45am CDT

S02: Taking Back Control of Streaming Video: Preliminary Results of a Faculty Video Use Survey

PDA was our savior for access to streaming video --until it wasn’t. To get back on track, we started with the basics. Who are our users, what are they using, and why? We’ll present our faculty survey findings and discuss taking back control of video.

Speakers

Charlie Remy

Electronic Resources & Serials Librarian, University of Tennessee at Chattanooga

Katie Gohn

Head, Collection Services, University of Tennessee at Chattanooga

Online Conference Moderator

Jesse Koennecke

Director, Acquisitions & E-Resource Licensing, Cornell University

Jesse is responsible for managing Acquisitions and E-Resource Licensing services for Cornell University Library (CUL). Jesse has been involved with the Future of Libraries Is Open project to develop open source software for libraries since 2016 Ask me about Battledecks@ER&L!Ask... Read More →

Monday March 9, 2020 9:45am - 10:30am CDT
Zlotnik 6

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords video, audiovisual, patron-driven acquisition, mediation, faculty engagement, collection assessment, collection development, collection strategy
Audience Level Foundational

10:45am CDT

S08: Help from Consortia: Working Together For Negotiating Licenses and Contracts

RAILS and SWAN worked together on licensing and contracts for electronic resources for members of both consortia. This presentation will demonstrate how a need was identified and presented to the consortia, how they decided to work together, and the roadmap they took to save time and money for libraries.

Speakers

Leila Heath

Director of Library Resources and Programs, RAILS

Robin Hofstetter

Consultant, Electronic Resources, SWAN Library Services

Online Conference Moderator

Raquel Garza

UT System Consortia Resources Associate, University of Texas at Austin

HelpfromConsortia pptx

Monday March 9, 2020 10:45am - 11:30am CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Working with consortia, licensing and contracts
Audience Level Foundational

10:45am CDT

S11: OpenAthens Odysseys: Implementation Challenges & Lessons Learned at Texas Medical Center Library & University of Toledo

This presentation will review the challenges encountered and lessons learned by two separate library systems in implementing OpenAthens authentication. The Texas Medical Center Library, which replaced EZproxy, serves multiple academic institutions. The University of Toledo Libraries, which replaced WAM, serves two different campuses.

Speakers

Joanne Romano

Head of Resource Management/Discovery Services, Texas Medical Center Library

Networking with library colleagues and discussing service challenges, along with potential solutions, is a benefit I’ve gained at every ER&L conference I've attended. It is crucial for resource management teams to demonstrate to key stakeholders, the value of the library’s collection... Read More →

Nha Huynh

Systems Librarian, Texas Medical Center Library

Clare Keating

Electronic Resources Librarian, University of Toledo

Sheryl Stevens

Director of Collection Services, The University of Toledo

Online Conference Moderator

Whitney Bates-Gomez

Electronic and Continuing Resources Librarian, Georgia State University

Monday March 9, 2020 10:45am - 11:30am CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords OpenAthens
Audience Level Intermediate

10:45am CDT

S09: Assessing Library Electronic Resources Impact upon Student Success by configuring, harvesting, and preparing hard data from proxy logs as input for statistical analyses.

E-resources are an important library service, an essential component for complete library assessment. Determining e-resources impact on student success requires years of data procurement and analyses. EZproxy can provide this data so that usage can be linked to academics. Discussion includes details about data collection, harvesting, preparation, and statistical methods.

Speakers

Bob Holzmann

Systems & Digital Technologies Librarian, Tulsa Community College

Online Conference Moderator

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries

Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.

Monday March 9, 2020 10:45am - 11:30am CDT
Zlotnik 6

8. Data Science & Libraries

Online Conference Availability Available Live and On Demand
Keywords Quantitative assessment, E-resource data
Audience Level Intermediate

1:00pm CDT

S16: Accidental Apprentice: Training Up a New E-Resource Professional

When a full-time staff person is transplanted to be an e-resource assistant, what is the best approach to impart knowledge and experience? Is apprenticeship the answer? Pesch’s E-Resource Lifecycle frames how standards, systems, values and workflows are organized and taught. We will discuss recommended requirements and qualities for e-resource librarianship.

Speakers

Margaret Hogarth

Electronic Resources & Licensing Librarian, The Claremont Colleges Library

Online Conference Moderator

Lindsey Lowry

Coordinator of Acq and Electronic Resources, The University of Alabama

Monday March 9, 2020 1:00pm - 1:45pm CDT
Zlotnik 6

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords training, apprentice, skills, knowledge, systems, technical, qualities, requirements
Audience Level Intermediate

1:00pm CDT

S15: Assessing electronic resources for accessibility: results from the pilot project at the University of Washington

The University of Washington ran a pilot project to determine the accessibility of its subscription electronic resources. A testing methodology was developed, as well as an action plan to follow up with vendors. This is part of a larger plan to increase the percentage of accessible electronic resources at UW.

Speakers

Hana Levay

Collection Assessment Librarian, University of Washington

Collection assessment, usage statistics, COUNTER, SUSHI, accessibility, customizing vendor setting, bibliometrics

Online Conference Moderator

Trina Nolen

Acquisitions Librarian, Lamar University

Lamar University

Monday March 9, 2020 1:00pm - 1:45pm CDT
Zlotnik 5

2. Collection Development & Assessment

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Accessibility
Audience Level Foundational

1:00pm CDT

S19: Transforming E-Resource Usage Data into Actionable Insights: EZproxy Analytics Early Adopter Reports

Last year, EZproxy Analytics Pilot Program libraries reported on their experiences testing it. Since then, OCLC has launched EZproxy Analytics. In this session, OCLC will share how it has improved the service based on pilot library feedback and how early adopters are using it in their libraries.

Speakers

Hank Sway

Product Manager, OCLC

Hank Sway is Product Manager for APIs and EZproxy at OCLC. Prior to joining OCLC in 2016, he held a variety of library technology roles, including as Assistant Library Director for Technology at the Public Library of Brookline (Massachusetts) and as Systems Librarian at Harvard University... Read More →

Online Conference Moderator

Kristin Rogers

Electronic Resources & Discovery Librarian and Associate Professor, The University of Mississippi

I am the Electronic Resources and Discovery Librarian at the University of Mississippi Libraries and oversee the management of the libraries electronic resources infrastructure and discovery service, One Search. I have been with the University of Mississippi Libraries for over twenty... Read More →

Monday March 9, 2020 1:00pm - 1:45pm CDT
Room 204

2. Collection Development & Assessment

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords EZproxy, analytics
Audience Level Foundational

3:00pm CDT

S26: Implementing a Comprehensive Review of a Large Electronic Resources Collection: What Have We Got; Can We Access It, and How Does Anyone Know?

In preparation for a major library services platform shift, our e-resources team reviewed all aspects of our e-resources access. This session will review the sub-projects spawned by the larger project, how we managed the project, and the value we took from it. We will address costs, benefits, and outcomes.

Speakers

Peter McCracken

Electronic Resources Librarian, Cornell University

I'm the Electronic Resources Librarian at Cornell University, and have been here since June 2016. My current focus, as of 2023, is split between work on Cornell's Open Access strategy, and ensuring that our databases and online resources all work well together for the benefit of our... Read More →

Online Conference Moderator

Nicole Ameduri

Senior Licensing Manager, Springer Nature

I've been working in academic publishing for 11 years. I'm a proud member of NASIG as well as the incoming Treasurer and Sponsor Coordinator. When I'm not working, I spend most of my time in The Adirondacks working on the 46 High Peaks. In August I'm going to swim from Asia to Europe... Read More →

Monday March 9, 2020 3:00pm - 3:45pm CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords e-resources access, management, review
Audience Level Advanced

3:00pm CDT

S23: Organizing for Us: Applying Usability Testing and User Research to Library Knowledge Management

Our session outlines how librarians at Nevada State College used a combination of usability testing, user research, and crowd-sourced “purging” of obsolete documents to develop a new, more efficient library knowledge management system and what our next steps are for expanding that system across multiple content management platforms.

Speakers

Lauren Johnson

User Experience Librarian, Nevada State University Library

Lauren Johnson is the User Experience Librarian at Nevada State University. She designs and conducts holistic assessments of library resources and services so the library can make evidence-based changes to better serve the University’s growing community. She holds a BA in English... Read More →

Kelly Lutz

Systems Librarian, Nevada State College

Kelly Lutz is the Systems Librarian at Nevada State College in Henderson, NV. Kelly holds a BA from the University of Notre Dame, an MA in Political Science from the University of Toronto, and a Master of Library and Information Science from San José State University.

Online Conference Moderator

Boaz Nadav Manes

University Librarian, Lehigh University

Boaz Nadav-Manes is Lehigh University Librarian. He develops services, programs and activities with campus and community partners that lead to the success of students, faculty, staff, and broader community members. In addition, Boaz provides leadership and overall direction to the... Read More →

Monday March 9, 2020 3:00pm - 3:45pm CDT
Zlotnik 5

3. Organizational Strategies

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Knowledge Management, Usability
Audience Level Foundational

3:00pm CDT

S24: The Central Discovery Index (CDI): Collaboration in Development

Take a peek into the development of the Central Discovery Index (CDI). Learn more about the CDI, why it’s been created, and the collaborative partnership between libraries and Ex Libris. Special attention will focus on the development cycle, including customer testing, challenges encountered, feedback provided, and what the CDI represents.

Speakers

Christine Stohn

Dir Product Management, ProQuest (Ex Libris)

Christine Stohn is director of product management for discovery and delivery at Ex Libris. Christine has over 25 years of experience in the library and information industry, having worked on the content and data side before joining Ex Libris in 2001. In her current role Christine... Read More →

Lacey Mamak

Electronic Resources & Instruction Librarian, Normandale Community College

Zorian Sasyk

E-Resource and Discovery Librarian, Metro State University

Zorian M. Sasyk is the Electronic Resource and Discovery Librarian at Metropolitan State University in Saint Paul, Minnesota. He has worked in library electronic resource management roles for over 6 years, including resource activation, overseeing resource troubleshooting, discovery... Read More →

Carrie Curie

Support and Training Librarian, PALS

Carrie Curie specializes in Alma Acquisitions, Serials, Electronic Resource Management (including the CDI). She joined PALS in December 2012.

Online Conference Moderator

Alisha Quagliana

Discovery Services Librarian, University of Texas at Austin

Monday March 9, 2020 3:00pm - 3:45pm CDT
Zlotnik 6

4. External Relationships

Online Conference Availability Available Live and On Demand
Keywords index, discovery
Audience Level Intermediate

4:00pm CDT

S30: When the Grass is Greener: Improving the Content Platform Migration Process

Despite tedious preparation by librarians, publishers, and vendors, content platform migrations are rarely seamless. The NISO Content Platform Migration Working Group was formed to address these stakeholder challenges. This session will feature librarian and publisher migration perspectives and close with the Working Group’s plans for improving this experience.

Speakers

Xiaoyan Song

Electronic Resources Librarian, North Carolina State University Libraries

Xiaoyan Song is the Electronic Resource Librarian (ERL) at the Monograph Unit in the Acquisition and Discovery (A&D) department at NCSU Libraries. She mingles with all aspects of ebooks including acquisition, license negotiation, activation, ebook troubleshooting, and workflow mapping... Read More →

Athena Hoeppner

Discovery Services Librarian, University of Central Florida

Athena Hoeppner is the Discovery Services Librarian at the University of Central Florida, in Orlando, Florida. Her career in academic libraries spans 25 years with roles in public services, systems, and technical services. In her current role, she jointly oversees the eResources lifecycle... Read More →

Matthew Ragucci

Director of Product Marketing, Wiley

I am Wiley's resident librarian and provide insight on metadata sharing strategies for optimizing its electronic resources for discovery, access, and usage. This includes working closely with librarians and library solutions providers alike to get the tools they need to help the end-user... Read More →

Online Conference Moderator

Maureen Morris

Research and Learning Services Librarian, Cornell University

Monday March 9, 2020 4:00pm - 4:45pm CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Recommended Practice, CPM, Content Management, Platform Management
Audience Level Foundational

4:00pm CDT

S31: What the tickets told us: mining user submitted tickets to understand our workflows, our vendors, our library

Our collections want to tell us about themselves. UofT Libraries analyzed thousands of e-resource problem tickets to understand which products were the most frequent source of user complaints and which library systems and workflows could be improved. Attendees will come away with recommendations for improved practice for their own libraries.

Speakers

Eva Jurczyk

Electronic Resources Librarian, University of Toronto

Online Conference Moderator

Kaci Resau

Electronic Resources Librarian, Washington & Lee University

Monday March 9, 2020 4:00pm - 4:45pm CDT
Zlotnik 6

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords e-Resource troubleshooting, user experience
Audience Level Intermediate

4:00pm CDT

S33: Spinning Plates: Managing Multiple Ebook Access Models

Ebook acquisition has become increasingly complex as new models are offered by vendors. Selection, ingestion, funding, and assessment problems arise when managing multiple ebook models simultaneously. This panel will feature varied perspectives, including proven solutions, from academic librarians working with DDA/PDA, EBA, subscriptions, firm orders, and packages simultaneously.

Speakers

Stacey Marien

Acquisitions Librarian, American University

Shelf Ready, ebooks. Gardening, cooking!

Leah Hamrick, MLS

Electronic Resources Librarian, Texas Christian University

Leah has a BA in Music and earned her MLS from Texas Woman's University. She wrangles electronic resources, periodical subscriptions and budget reports by day and teaches piano lessons with her daughter at night.

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries

Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.

Gretchen Smith

Director of the Electronic Resources Library, Mercer University

Online Conference Moderator

Carolyn Cunningham

Head of Collection Development, University of Texas at Austin

Monday March 9, 2020 4:00pm - 4:45pm CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords e-books, acquisition models
Audience Level Intermediate

8:30am CDT

S41: KBART Automation: Bringing method to e-resources holdings madness

A publisher, discovery provider, and library will share their experiences with a recent implementation of KBART automation, a NISO recommended practice. How did they actually make it happen? How did it help bring method to e-resources holdings madness? Will include a lively discussion about the benefits and pitfalls of automation.

Speakers

Christine Stohn

Dir Product Management, ProQuest (Ex Libris)

Charlie Remy

Electronic Resources & Serials Librarian, University of Tennessee at Chattanooga

Parvathi 'Bobbi' Patham

Discovery Services Manager, Springer Nature

Bobbi Patham is the Manager of Discovery & Discovery Services at Springer Nature. She has over 15+ years of experience in content management, metadata standards, subject classification and bibliographic collection. She earned a Bachelor's degree in Chemistry and a Master's degree... Read More →

Online Conference Moderator

Ronda Rowe

Head of UT System Digital Library, UT System Digital Library

Ronda Rowe is the Head of UT System Digital Library for the University of Texas Libraries at the University of Texas at Austin. In this position, she is responsible for developing and implementing effective and efficient license negotiations and processing for the UT System Digital... Read More →

Tuesday March 10, 2020 8:30am - 9:15am CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords Electronic resources holdings management, KBART automation, NISO, Knowledge bases, Holdings feeds
Audience Level Intermediate

8:30am CDT

S38: Anticipated Impact of Open Educational Resources on Library Collecting Practices

During this session, we will share the results of a survey that gathered feedback from librarians involved in OER, e-resource, and collection development activities about the current, and anticipated future impact of OERs on their institution's collecting practices (e.g. budgets, materials, policies, and relationships).

Speakers

Ben Jahre

Head of Electronic Resources, Lafayette College

Jason Reed

Assistant Professor, Purdue University

Online Conference Moderator

Kaci Resau

Electronic Resources Librarian, Washington & Lee University

Tuesday March 10, 2020 8:30am - 9:15am CDT
Zlotnik 6

6. Scholarly Communication & Library Publishing

Online Conference Availability Available Live and On Demand
Keywords Open Educational Resources (OERs), Collection Practices
Audience Level Foundational

8:30am CDT

S37: Fix This: Learning How to Troubleshoot E-Resource Access Problems

Intended to complement the pre-conference ER&L 101 workshop introducing the components of e-resource access (W01: Is this thing on?), this hands-on session is an introduction to troubleshooting access problems. Learn the ways in which the systems involved in providing access can fail, and how to communicate, diagnose, fix, and track issues.

Speakers

Josh Petrusa

Assoc. Dean for Collections & Digital Services, Butler University

Vanessa French

Associate University Librarian for Library Access and Collection Management, Lehigh University

Online Conference Moderator

Boaz Nadav Manes

University Librarian, Lehigh University

Tuesday March 10, 2020 8:30am - 10:15am CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming, Seminar
Online Conference Availability Available Live and On Demand
Keywords Access Problems, Electronic Resources Management
Audience Level Foundational

9:30am CDT

S44: The Myth of the Big Deal

Many librarians have an overly simplified and often monolithic view of big deals. Developing a more nuanced approach that respects the diversity of libraries and big deals is more complicated and time-consuming, but will lead to better decisions as we seek the best path forward during this time of change.

Speakers

Tim Bucknall

Assistant Dean of Libraries, UNC Greensboro

Tim is founder and convener of the Carolina Consortium, and an inventor of Journal Finder, the first Open URL link resolver. He was recently named the 2014 ACRL Academic/Research Librarian of the Year.

Online Conference Moderator

Jeremy Cusker

Librarian, Cornell University

Tuesday March 10, 2020 9:30am - 10:15am CDT
Room 204

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords big deals
Audience Level Intermediate

9:30am CDT

S42: Driving Users to their Preferred Content: A Pilot Study to Link E-Books and P-Books

To help satisfy user preferences we worked with JSTOR on a pilot to embed links directly on the JSTOR e-book page to guide users to the print version of that title and/or alternate e-book versions, including when the library does not provide access to that title on the JSTOR platform.

Speakers

Michael Levine-Clark

Dean of Libraries, University of Denver

Bruce Heterick

Senior Vice President, Open Collections & Infrastructure, ITHAKA

Peter Vlahakis

Senior Product Manager Product Management, https://www.ithaka.org/

Jennifer Everson Brown

Electronic Resources Access & Discovery Manager, University of Denver

Authentication, Consulting for Libraries

Online Conference Moderator

Nicole Ameduri

Senior Licensing Manager, Springer Nature

Tuesday March 10, 2020 9:30am - 10:15am CDT
Zlotnik 6

5. User Experience & Promotion

Online Conference Availability Available Live and On Demand
Keywords monographs discovery
Audience Level Intermediate

11:15am CDT

S45: What use is "use"?: Teasing out meaningful use in a streaming PDA program, its data-driven end, and partnering for a more positive message delivery of bad news.

How can analytics help with runaway PDA programs in challenging budget years? What do the numbers mean? What do they tell us? This presentation looks at the analytics of one PDA streaming video program, and how analytics helped drive decisions in a flat budget year. We also cover the subsequent fallout after its end, and the education on budget realities by subject librarians on the front line.

Speakers

Amanda N. Price

Monographic Aquistions Librarian, Texas State University

Stephanie S Towery

Librarian, Texas State University

Online Conference Moderator

Uri Kolodney

Film and Video Librarian, University of Texas at Austin

Tuesday March 10, 2020 11:15am - 12:00pm CDT
Zlotnik 5

2. Collection Development & Assessment

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords streaming video, analytics, budget
Audience Level Foundational

11:15am CDT

S48: Strategic realignments: reorganizing Technical Services and E-resources management

In 2017, Yale's Technical Services department began a reorganization that brought strategic realignment in the key areas of electronic resources management and the integrated discovery of all resources. We will cover the rationale, new organizational structure, implementation plan, and early results from this major shift in staffing and vision.

Speakers

Angela Sidman

Director of E-Resources & Serials Management, Yale University

Online Conference Moderator

Trina Nolen

Acquisitions Librarian, Lamar University

Lamar University

Tuesday March 10, 2020 11:15am - 12:00pm CDT
Room 204

3. Organizational Strategies

Online Conference Availability Available Live and On Demand
Keywords reorganizations, staffing, management
Audience Level Intermediate

11:15am CDT

S46: Introducing SeamlessAccess.org: delivering a simpler, privacy-preserving access experience

We will discuss how SeamlessAccess.org, building on the work of the RA21 initative, will enable libraries to provide seamless, privacy-preserving and one-click access to its subscribed content from any device, any location, and from any starting point in the research process.

Speakers

John Felts

Head of Information Technology and Collections, Coastal Carolina University

John is currently the Head of Information Technology and Collections at Coastal Carolina University. He has worked in academic library technology for over 30 years and is a former patent holder and co-founder of Journal Finder, the first OpenURL Resolver and knowledge base to go... Read More →

Robert Kelshian

Director of Access Services, American University Library

Rob Kelshian has been with the University Library since 1999. As the Director of the Access Services Division, he oversees Circulation Services, Course Reserves, Technology Services, Interlibrary Services, and Media Services. Rob has served in various roles within both the Washington... Read More →

Ralph Youngen

Sr. Director, Technology Strategy & Partnerships, American Chemical Society

Ralph Youngen has more than 30 years of experience with the scientific publishing industry. For the past 20 years he has held numerous positions with the American Chemical Society. In his current role Ralph focuses both on internal technology strategy and external partnerships for... Read More →

Online Conference Moderator

Whitney Bates-Gomez

Electronic and Continuing Resources Librarian, Georgia State University

Tuesday March 10, 2020 11:15am - 12:00pm CDT
Zlotnik 6

7. Emerging Technologies & Trends

Online Conference Availability Available Live and On Demand
Keywords federated access management, RA21, user privacy, authentication, user experience
Audience Level Intermediate

1:30pm CDT

S49: I'm an alum. Do I have library access? : Attempting Off-Campus Alumni E-Resource Access

Learn how the University of Colorado Anschutz Medical Campus began piloting off-campus access to a select group of recent graduates (~350 students) to a short list of databases (3) that we currently subscribe to using our exisiting authentication system (EZProxy). Then, how that pilot has expanded access to more resources (5 total) for all alumni.

Speakers

Danielle Ostendorf

E-resources Librarian, Univ. of Colorado Anschutz

Previously worked at the University of Minnesota Duluth.

Online Conference Moderator

Tessa Minchew

Electronic Resources Librarian, North Carolina State University Libraries

ER&L 2020 I'm an alum. Do I have library access Off Campus E resource Access for Alumni pdf

Tuesday March 10, 2020 1:30pm - 2:15pm CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords access, alumni access, on campus relationships
Audience Level Foundational

1:30pm CDT

S52: Jeopardy ER&L Edition: Vendor, Publisher or Librarian… Who Knows Electronic Resources the Best?

Which topic will trip up the vendor? How much does the publisher really know? What answer is lost to the librarian? Come watch colleagues battle it out to see who knows the most about managing electronic resources in the digital world. The 2020 contestants will be Librarian Laurel Crawford, University of North Texas; Vendor Ann-Marie Breaux, EBSCO; and Publisher Victor Lao, Springer.

Moderators

Carol Seiler

Account Services Manager, EBSCO Information Services

Carol Seiler started her career in libraries as a cataloger and has worked in almost all areas of the library. She has primarily worked as an academic/medical librarian but has also served at a public library and as a technical services trainer with a consortium. Carol has been with... Read More →

Steve Shadle

Head, Serials Cataloging, University of Washington Libraries

Steve plans, organizes, and directs the work of the Serials Cataloging Unit at the UW Libraries. His background in serial standards began with his work as an ISSN Cataloger at the Library of Congress and currently serves as the coordinator of the CONSER Open Access Journals project... Read More →

Speakers

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries

Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.

Ann-Marie Breaux

VP, Workflow Management Services, FOLIO, EBSCO

Victor Lao

Director, Institutional Sales, Springer Nature

Online Conference Moderator

Danielle Sell

Meeting & Event Planner, ER&L

Tuesday March 10, 2020 1:30pm - 2:15pm CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords Jeopardy
Audience Level Foundational

1:30pm CDT

S50: Shifting Course, Managing Change: Transitioning to a New Resource Acquisition Model

Do you need to shift course in your collection strategies? Come learn how one academic library is transitioning to a new resource acquisition model and managing change using the tools of communication and assessment.

Speakers

Tina Baich

Senior Associate Dean, IUPUI University Library

Tina Baich is a Librarian at IUPUI University Library where she is Senior Associate Dean for Scholarly Communication & Content Strategies. Her portfolio includes the Center for Digital Scholarship, Resource Acquisition & Description, Resource Sharing & Delivery Services, and the Ruth... Read More →

Willie Miller

Associate Dean for Communication and Technology, IUPUI University Library

Katharine V. Macy

Collection Assessment Librarian, IUPUI

Online Conference Moderator

Esta Tovstiadi, (they/them)

Shared Collections Coordinator, SUNY Library Services

Tuesday March 10, 2020 1:30pm - 2:15pm CDT
Zlotnik 6

2. Collection Development & Assessment

Online Conference Availability Available Live and On Demand
Keywords change management, collection management
Audience Level Intermediate

2:30pm CDT

S53: 1. Duped by dupes: Reducing the impact of duplicate ebooks on the discovery process

We knew that with 30+ ebook packages there would be duplicate titles. We also knew that our discovery layer frequently displays multiple enteries for those duplicate titles. But what we didn’t know was how students behaved when they saw these duplicate enteries. Now we do.

Speakers

Lynn E. Gates

Director of Collections and Content, Kraemer Family Library

Hi! I've been a cataloger for over 13 years in both public and academic libraries. I'm passionate about making our catalogs work for our patrons and while this may mean something different at each institution, I strongly believe the end product should be useful!

Joel Tonyan

Director of User Experience, University of Colorado Colorado Springs

Online Conference Moderator

Alisha Quagliana

Discovery Services Librarian, University of Texas at Austin

Tuesday March 10, 2020 2:30pm - 3:15pm CDT
Zlotnik 5

5. User Experience & Promotion

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords duplicate ebook discovery, user studies
Audience Level Foundational

2:30pm CDT

S54: Transformative agreements and their headaches: new roles for librarians

In this session you will learn from two universities in Sweden about their experiences of working with transformative agreements. What are the different types? How have they affected our workflows? What are the challenges? Based on seminars and a survey we will also share what researchers think about these agreements.

Speakers

Johanna Säll

Librarian, Karolinska Institutet, University Library

Sara Parmhed

Librarian, Sodertorn University Library

Online Conference Moderator

Esta Tovstiadi, (they/them)

Shared Collections Coordinator, SUNY Library Services

Tuesday March 10, 2020 2:30pm - 3:15pm CDT
Zlotnik 6

6. Scholarly Communication & Library Publishing

Online Conference Availability Available Live and On Demand
Keywords Transformative agreements
Audience Level Intermediate

2:30pm CDT

S56: Lightning Talks

You've got an idea, Your community has your back

Do you have ideas that need support to grow?
Are you looking for a partner at another institution to work on a project?
Are you piloting your idea and just need to tell someone who gets 'it' how awesome you are?
Do you need another perspective on a particularly thorny or complex area that needs some fresh eyes?

Any attendee maytake the floor for 5 minutes and address the ER&L audience. No sales pitches, please.

Sign up for a Lightning talk on site. Look for the sign up poster near registration on M2 at the AT&T Center. First come, first accommodated with a speaking slot.

**This session's activity will take place in Austin. There will not be any Q&A for the in-person or online conference attendees.

Online Conference Moderator

Bonnie Tijerina

President, ER&L

Bonnie Tijerina is a librarian, entrepreneur and library community convener. She is currently a Data & Society Fellow at the Data & Society Institute in New York City. She is founder of ER&L (Electronic Resources & Libraries) conference and organization, created to facilitate communication... Read More →

Tuesday March 10, 2020 2:30pm - 3:15pm CDT
Room 204

Misc

Online Conference Availability Available Live and On Demand

3:30pm CDT

S58: Students Succeeding yet $aving – Providing Affordable Learning Solutions on Campus

What happens when a library figures out how to help alleviate the burden of escalating college prices? The library becomes the center of campus once again. Find out how we are providing library resources and other online content directly to students inside the course management system.

Speakers

James Pape

Access Services & Outreach Librarian, University of Mary Washington

I was a First in Family student and I remember how expensive and challenging school was. Due to this I am passionate about helping students succeed by using libraries to reduce costs, energy, and hurdles to all students.

Online Conference Moderator

Maureen Morris

Research and Learning Services Librarian, Cornell University

Tuesday March 10, 2020 3:30pm - 4:15pm CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Student affordability, Course materials
Audience Level Foundational

3:30pm CDT

S61: Honey and Stings: On Be(e)ing a Non-development Partner FOLIO Early-adopter

What is it like to implement FOLIO as a non-developer partner, from a practical perspective? Learn about the experience of one of the first non-development implementers from the perspectives of systems, resource management, and administration. Half-way into migration, what are the benefits and challenges of being a (very) early adopter?

Speakers

Brooks Travis

Library IT Coordinator, Missouri State University

Rachel Besara

Associate Dean of Libraries, Missouri State University

Lindsey Taggart

Director of Resource Management and Discovery, Missouri State University

Online Conference Moderator

Lindsey Lowry

Coordinator of Acq and Electronic Resources, The University of Alabama

Tuesday March 10, 2020 3:30pm - 4:15pm CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords FOLIO, ILS Migration
Audience Level Foundational

3:30pm CDT

S59: "Why am I here and where am I going?": How to Hire, Supervise, and Work in the Margins of a Library Organization

As a result of library staffing decisions, some find themselves in “misfit” and/or “lone ranger” roles, wondering to themselves, “What am I doing here and where and I going?” This session will help librarians and administrators address and alleviate this burgeoning problem by fighting mission creep, burnout, and alienation.

Speakers

Courtney McAllister

Library Services Engineer, EBSCO

Dana DeFebbo

Emerging Technologies Librarian, University of Texas at Austin Law

Online Conference Moderator

Laurel Sammonds Crawford, MLIS

Head of Collection Development, University of North Texas Libraries

Laurel has a BS in Zoology and earned her MLIS from Louisiana State University. Her research interests include collection analysis, electronic resource use and delivery, and library leadership.

Tuesday March 10, 2020 3:30pm - 4:15pm CDT
Zlotnik 6

3. Organizational Strategies

Online Conference Availability Available Live and On Demand
Keywords Organizational Cultures, Professional Expertise
Audience Level Intermediate

4:30pm CDT

S68: The Need for Greater Interoperability: As User Expectations Continue to Evolve, So Should the Library Software They Use

This panel will offer a robust and interactive discussion of the ways library services should intersect with various tools and programs. When these intersections are successful, it is easier for libraries to assess their impact and improve services. Specifically, the panel will explore how the limitations of interoperability affect different library services, and how vendor provided or locally created tools, especially APIs, support these efforts. The group will examine this topic from technical, contractual, and industry perspectives in order to better understand and solve interoperability challenges. By doing so, libraries and their vendor partners will provide better systems interoperability and workflows for library staff and users.

Speakers

Russell Palmer

Assistant Director, Support Services, GALILEO

Russell Palmer is an assistant director at GALILEO, where he is in charge of the support services team. He and his team work on the development of GALILEO, new integrations (such as OpenAthens), and system report requests. Prior to GALILEO, Palmer worked at LYRASIS for 14 years in... Read More →

Boaz Nadav Manes

University Librarian, Lehigh University

Erik Radio

Metadata Librarian, University of Colorado at Boulder Libraries

Scott Bernier

Vice President, Library & Government Relations, EBSCO

For more than 25 years, Scott has been focused on uncovering and understanding the needs and goals across the various members of the global library community. Through the years with EBSCO, his role has become more focused on gathering and sharing insights with libraries and other... Read More →

Online Conference Moderator

Heather Jeffcoat

Web & Discovery Management Librarian, Georgia Tech Library

Heather Jeffcoat is the Web and Discovery Management Librarian at the Georgia Tech Library. She earned a M.S. in Library and Information Studies from Florida State University and a B.A. in Geography from the University of South Carolina. Heather has managed the Library's web presence... Read More →

Tuesday March 10, 2020 4:30pm - 5:15pm CDT
Room 204

5. User Experience & Promotion

Online Conference Availability Available Live and On Demand
Audience Level Intermediate

4:30pm CDT

S65: With Great Power Comes Great Responsibility: Wielding the Abilities of Technology to Promote a More Equitable Information World

Diversity, inclusivity, and accessibility issues remain ever-present in many areas. How can we best use digital technologies to promote awareness of these issues and create a more equitable information world? This session will present a variety of perspectives and provide a framework for overcoming barriers using digital technologies.

Speakers

Rachel Arkoosh

Collections Librarian, Pacific University

Rachel Arkoosh is the technical services librarian at Pacific University. Her responsibilities include acquisitions, cataloging, serials, electronic resources and all other things technical services.

Margarita Zamora Saunders

Acquisitions Unit Manager, Oregon State University

Margarita “Meggie” Zamora-Saunders works at the Valley Library as the Manager of the Acquisitions Unit. She is responsible for the management of electronic and physical resources, along with daily operations related to licensing and negotiation, managing vendor relationships... Read More →

Shannon Tharp

Collections & Content Management Librarian, University of Denver

Vanessa Rusch

Library Relations Manager, SAGE Publications

Hi! I am a librarian and resource trainer that joined SAGE in January 2018. Most of my career has been spent working across the the fields of publishing, academia, and librarianship. Intellectual freedom, information access, and open access publishing are some primary areas of interest... Read More →

Online Conference Moderator

Kristin Rogers

Electronic Resources & Discovery Librarian and Associate Professor, The University of Mississippi

Tuesday March 10, 2020 4:30pm - 5:15pm CDT
Zlotnik 5

7. Emerging Technologies & Trends

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords Diversity, Digital Resources, Inclusion, Frameworks
Audience Level Foundational

4:30pm CDT

S66: Text Mining on Campus, Portico & JSTOR Text Mining Platform

JSTOR and Portico have developed a text and data mining platform with a suite of educational tools to help researchers ladder up their skills from non-text miner through expert. This session will review the tool, its development, and how it is being rolled out to Northeastern University.

Speakers

Ryan McNally

E-Resource Technology Coordinator, Northeastern University

Amy Kirchhoff

Sr. Mgr, Constellate, Ithaka

Online Conference Moderator

Julie Glascock

Director, Acquisitions & Eresources, Vanderbilt University

Tuesday March 10, 2020 4:30pm - 5:15pm CDT
Zlotnik 6

8. Data Science & Libraries

Online Conference Availability Available Live and On Demand
Keywords TDM, text mining
Audience Level Foundational

8:30am CDT

S74: A Tale of Two Universities: E-Resource Troubleshooting Comparisons

Do you spend too much time troubleshooting e-resources access problems? What if we could work collectively to report and resolve problems that obstruct all of our users? We will discuss the results of using an existing vocabulary to categorize access issues and the potential impacts of adopting the vocabulary profession-wide.

Speakers

Elyssa Gould

Head, Acquisitions & Continuing Resources, University of Tennessee, Knoxville

Kelsey Brett

Discovery Systems & Metadata Department Head, University of Colorado Denver

Online Conference Moderator

Trina Nolen

Acquisitions Librarian, Lamar University

Lamar University

Wednesday March 11, 2020 8:30am - 9:15am CDT
Room 204

1. Managing e-Resources & Licensing

Online Conference Availability Available Live and On Demand
Keywords e-resource management, troubleshooting
Audience Level Intermediate

8:30am CDT

S71: Review all the Things: Starting an Annual Resource Review with a Small Team

Starting an annual review of continuing resources with a small team can be difficult. This presentation will outline a new annual review process created by four librarians, including the criteria we used, our formula to measure research and curricular need, and all the things we wish we'd known earlier.

Speakers

Lynne Jones

Electronic & Continuing Resources Librarian, University of Wisconsin-Milwaukee

Online Conference Moderator

Ronda Rowe

Head of UT System Digital Library, UT System Digital Library

S71 Review all the things starting an annual resource review with a small team pptx

Wednesday March 11, 2020 8:30am - 9:15am CDT
Zlotnik 5

2. Collection Development & Assessment

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords annual review, collection assessment
Audience Level Foundational

8:30am CDT

S72: Protecting Patron Privacy: A Plan for Warning Patrons about Vendor Data Abuses

Cornell University Library is increasing its attention toward patron privacy, through a multi-pronged approach that incorporates education, awareness, and new tools. One aspect of this project is an idea to warn patrons about our vendors’ (in)attention to patron privacy. We propose a tool that helps patrons understand how vendors might misuse their data, while also sharing our data with other institutions and vendors themselves. The project would raise awareness among all parties, and hopefully guide some vendors to be more selective in what data they collect, and what they do with that data. This session will present the idea, its intentions, and how we hope it will come to fruition.

Speakers

Peter McCracken

Electronic Resources Librarian, Cornell University

Online Conference Moderator

Bonnie Tijerina

President, ER&L

Wednesday March 11, 2020 8:30am - 9:15am CDT
Zlotnik 6

7. Emerging Technologies & Trends

Online Conference Availability Available Live and On Demand

9:30am CDT

S78: Two Universities, Two Policies on Streaming Video and Issues Related to Providing Access.

Academic libraries struggle to develop policies for providing access to streaming video for a variety of reasons, including cost, difficult workflows, and legal issues. Librarians from UW and KU will talk about developing their institutions’ policies, including their interpretation of Fair Use and workflows.

Speakers

Lea Currie

Head of Content Development, University of Kansas Libraries

Lea Currie has been the head of Content Development at the University of Kansas Libraries since 2008 and employed with the Libraries in other positions since 1999. Lea’s principal role in her current position is to manage the collection development budget, review and analyze collections... Read More →

Faye Christenberry

Collection Strategy & Licensing Librarian, University of Washington

Faye has been with the University of Washington Libraries since 2002, starting in the position of English Studies Librarian. She has been involved in Collection Analysis & Strategy for 7 years and responsible for reviewing, negotiating, and signing license agreements since 2017... Read More →

Online Conference Moderator

Julie Glascock

Director, Acquisitions & Eresources, Vanderbilt University

Wednesday March 11, 2020 9:30am - 10:15am CDT
Zlotnik 5

1. Managing e-Resources & Licensing

Programming Type 101 Programming
Online Conference Availability Available Live and On Demand
Keywords fair use, streaming video
Audience Level Foundational

9:30am CDT

S79: Gaming the (Training) System: Gamification of E-Resource Training for Reference Students and Staff

Reference interactions related to electronic resources have increased exponentially in recent years. In order to serve their patrons, library staff must be well versed in providing technical support. Learn how two librarians developed a game for public services staff to hone their troubleshooting skills.

Speakers

Rachael Cohen

Discovery Systems Librarian, Indiana University

Leanne Nay

Digital Engagement Librarian, Indiana University

Leanne Nay is the Digital Engagement Librarian for the Indiana University Libraries in Bloomington, Indiana. Her research interests include filmmaking, digital media, graphic design, makerspaces, and wearable technology. Prior to joining the IU Libraries, she worked as the Digital... Read More →

Online Conference Moderator

Alisha Quagliana

Discovery Services Librarian, University of Texas at Austin

Wednesday March 11, 2020 9:30am - 10:15am CDT
Zlotnik 6

5. User Experience & Promotion

Online Conference Availability Available Live and On Demand
Keywords gamification, staff development
Audience Level Foundational

9:30am CDT

S81: Protecting patron privacy - what are the issues and what can we do?

Safeguarding patron privacy, a fundamental value for libraries, is increasingly difficult to defend in an online and networked environment. This session will define the problem space and describe specific actions three research libraries have taken to better understand and address privacy concerns around internal data collection, authentication, and licensing.

Speakers

Sarah Forzetting

Assoc. Director, Acquisitions, Stanford

Angela Sidman

Director of E-Resources & Serials Management, Yale University

Angela Zoss

Interim Head, Assessment &UX Strategy, Duke University Libraries

Online Conference Moderator

Bonnie Tijerina

President, ER&L

Wednesday March 11, 2020 9:30am - 10:15am CDT
Room 204

7. Emerging Technologies & Trends

Online Conference Availability Available Live and On Demand
Keywords privacy, authentication, SSO
Audience Level Intermediate

10:30am CDT

Closing Keynote: How you can advance Diversity, Equity & Inclusion – with a grassroots, learning-oriented approach

VIDEO LINK

Ask your questions here: https://www.sli.do/
Enter in Q448 event code on the front page.

Speakers

Jennifer Kim

Diversity & Inclusion Strategist and Advisor, Misson Driven

Jennifer Kim is a sought-after Diversity & Inclusion strategist and advisor to top Silicon Valley startups. She led a unique talent strategy that made her previous startup, Lever a widely recognized leader in D&I, at a time when it was thought to be impossible. The company – with a 50/50 gender... Read More →

Sponsors

OCLC

Table 1002

OCLC is a nonprofit global library cooperative providing shared technology services, original research and community programs. Through OCLC, member libraries produce and maintain WorldCat, the most comprehensive global network of data about library collections. Libraries gain efficiencies... Read More →

Wednesday March 11, 2020 10:30am - 11:30am CDT
Salon C

Keynote

Programming Type Keynote
Online Conference Availability Available Live and On Demand