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staff training [clear filter]
Wednesday, March 11
 

8:30am CDT

S73-01: Shift, Sharpen, Share: Redesigning A Help Desk Portfolio to Enhance Discovery Support
Organizational realignment between libraries and campus IT is challenging. It is also an opportunity to rethink library services. This presentation highlights the benefits of expanding a service portfolio and strategies to shift, sharpen, and share staff skills for success in providing enhanced electronic resources and discovery systems support.

*This 15-minute short talk is one part of the 45-minute session.

Speakers
avatar for Christine Tobias

Christine Tobias

Coordinator for Public Services, Michigan State University


Wednesday March 11, 2020 8:30am - 8:45am CDT
Room 203
 


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