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1. Managing e-Resources & Licensing
2. Collection Development & Assessment
3. Organizational Strategies
4. External Relationships
5. User Experience & Promotion
6. Scholarly Communication & Library Publishing
7. Emerging Technologies & Trends
8. Data Science & Libraries
Exhibits
Keynote
Misc
Wellness
Programming Type
101 Programming
Keynote
Poster
Seminar
Sponsored Session
Workshop
Online Conference Availability
Available Live and On Demand
Available On Demand
Not Recorded/ Not Available Online
Keywords
academic libraries
Academic libraries - Jamaica
access
Access Problems
Accessibility
accessibility automation
acquisition models
Acquisitions
Administration
Alma/PrimoVE
alumni access
analysis
analytics
and Appreciation.
annual review
apprentice
Article linking
Assessment
asset management
audiovisual
authentication
automated data collection
big deals
budget
business skills
caliper specification
change management
citation
Collaboration
Collection Analysis
collection assessment
collection development
collection management
Collection Practices
collection strategy
Collections
collections analysis
collections philosophy
collections strategies
Committees
Communication
communication plan
community profiles
Consortia
content delivery
Content Management
coral
cost analysis
COUNTER
Course materials
Courtesy
CPM
custom discovery
custom software development
data
data collection
Data Visualization
Database
DDA
Delivering best value
design for all
Digital collections
digital literacy
digital preservation
Digital Resources
discovery
Discovery and Electronic Resources
Diversity
duplicate ebook discovery
e-books
E-resource data
e-resource management
e-Resource troubleshooting
e-resources access
Early Implementer
EBA
ebooks
electronic resource librarianship
electronic resource management systems
Electronic resources
Electronic resources holdings management
Electronic Resources Management
Equity and Inclusion
Establishing Access
excel
EZproxy
EZproxy log files
faculty engagement
faculty publication data
fair use
Feasibility Studies
federated access management
FOLIO
Frameworks
gamification
Google Analytics and Tag Manager
Google Sheets
Governance
Grace
Holdings feeds
ILS Migration
Inclusion
index
Information search behavior
institutional repository
interlibrary loan
interoperability
introduction
Jeopardy
job duties
journal transfers
journals usage
Kanban
KBART automation
knowledge
Knowledge bases
Knowledge Management
leadership
learning analytics
LibAnswers
librarian training
library analytics
Library budget & spend tracking
Library management systems
Library Services Platform Migrations
LibWizard
Licensing
licensing and acquisitions
licensing and contracts
linked data
management
Management and Leadership
Marketing
mediation
metadata
Metadata best practices
metadata for discovery
monographs
monographs discovery
music
Natural Language / Subject Headings
Negotiations
NISO
OA research output
OERs
on campus relationships
Open Access
open access funding
Open Educational Resources (OERs)
open source
OpenAthens
openeducation
organizational change
Organizational Cultures
organizational management
patron-driven acquisition
Platform Management
Power BI
Predatory
privacy
professional development
Professional Expertise
professional responsibilities
Professional/Staff Development
Programming
Project Management
Proxy
publishing
Python
qualities
Quantitative assessment
RA21
Read-and-publish agreements
Recommended Practice
Remote Access
Renewals
reorganizations
Report Automation
reporting
reproducibility
requirements
research evaluation
research tools
Resource Sharing
review
ROI
scholarly communication
School Library
Science Innovation
Scopus
Serials management
SharePoint
skills
SSO
staff development
staff morale
staff training
staffing
standards
streaming video
Student affordability
Student data
Student success
Student Workers
submission workflow
subscriptions
systems
Talent Management
TDM
team-building
technical
technology evaluation
text mining
textbooks
textbooksadoption
training
Transformative agreements
transition
troubleshooting
Trust
undergraduate thesis
Usability
Usability Study
usage
Usage statistics
user experience
user group
user privacy
user studies
user support
video
workflow
Working with consortia
Audience Level
Advanced
Foundational
Intermediate
Popular
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Schedule
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Online Conference Moderator
Sponsors
Exhibitors
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Filter sessions
Keywords:
user support
[
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Wednesday
, March 11
8:30am CDT
S73-01: Shift, Sharpen, Share: Redesigning A Help Desk Portfolio to Enhance Discovery Support
Room 203
Christine Tobias
Timezone
2020 Electronic Resources & Libraries Annual Conference
America/Chicago
Filter By Date
2020 Electronic Resources & Libraries Annual Conference
Mar 8
-
11, 2020
Sunday
, March 8
Monday
, March 9
Tuesday
, March 10
Wednesday
, March 11
Filter By Venue
AT&T Hotel & Conference Center, 1900 University Avenue, Austin, TX, USA
Sort schedule by Venue
AT&T Center Courtyard
AT&T Conference Center
Room 103
Room 104
Room 105
Room 106
Room 202
Room 203
Room 204
Salon C
Tejas Dining Room
Zlotnik 5
Zlotnik 6
Zlotnik Ballroom - Exhibit Hall
Zlotnik Lobby
Filter By Type
1. Managing e-Resources & Licensing
2. Collection Development & Assessment
3. Organizational Strategies
4. External Relationships
5. User Experience & Promotion
6. Scholarly Communication & Library Publishing
7. Emerging Technologies & Trends
8. Data Science & Libraries
Exhibits
Keynote
Misc
Wellness
Programming Type
101 Programming
Keynote
Poster
Seminar
Sponsored Session
Workshop
Online Conference Availability
Available Live and On Demand
Available On Demand
Not Recorded/ Not Available Online
Keywords
academic libraries
Academic libraries - Jamaica
access
Access Problems
Accessibility
accessibility automation
acquisition models
Acquisitions
Administration
Alma/PrimoVE
alumni access
analysis
analytics
and Appreciation.
annual review
apprentice
Article linking
Assessment
asset management
audiovisual
authentication
automated data collection
big deals
budget
business skills
caliper specification
change management
citation
Collaboration
Collection Analysis
collection assessment
collection development
collection management
Collection Practices
collection strategy
Collections
collections analysis
collections philosophy
collections strategies
Committees
Communication
communication plan
community profiles
Consortia
content delivery
Content Management
coral
cost analysis
COUNTER
Course materials
Courtesy
CPM
custom discovery
custom software development
data
data collection
Data Visualization
Database
DDA
Delivering best value
design for all
Digital collections
digital literacy
digital preservation
Digital Resources
discovery
Discovery and Electronic Resources
Diversity
duplicate ebook discovery
e-books
E-resource data
e-resource management
e-Resource troubleshooting
e-resources access
Early Implementer
EBA
ebooks
electronic resource librarianship
electronic resource management systems
Electronic resources
Electronic resources holdings management
Electronic Resources Management
Equity and Inclusion
Establishing Access
excel
EZproxy
EZproxy log files
faculty engagement
faculty publication data
fair use
Feasibility Studies
federated access management
FOLIO
Frameworks
gamification
Google Analytics and Tag Manager
Google Sheets
Governance
Grace
Holdings feeds
ILS Migration
Inclusion
index
Information search behavior
institutional repository
interlibrary loan
interoperability
introduction
Jeopardy
job duties
journal transfers
journals usage
Kanban
KBART automation
knowledge
Knowledge bases
Knowledge Management
leadership
learning analytics
LibAnswers
librarian training
library analytics
Library budget & spend tracking
Library management systems
Library Services Platform Migrations
LibWizard
Licensing
licensing and acquisitions
licensing and contracts
linked data
management
Management and Leadership
Marketing
mediation
metadata
Metadata best practices
metadata for discovery
monographs
monographs discovery
music
Natural Language / Subject Headings
Negotiations
NISO
OA research output
OERs
on campus relationships
Open Access
open access funding
Open Educational Resources (OERs)
open source
OpenAthens
openeducation
organizational change
Organizational Cultures
organizational management
patron-driven acquisition
Platform Management
Power BI
Predatory
privacy
professional development
Professional Expertise
professional responsibilities
Professional/Staff Development
Programming
Project Management
Proxy
publishing
Python
qualities
Quantitative assessment
RA21
Read-and-publish agreements
Recommended Practice
Remote Access
Renewals
reorganizations
Report Automation
reporting
reproducibility
requirements
research evaluation
research tools
Resource Sharing
review
ROI
scholarly communication
School Library
Science Innovation
Scopus
Serials management
SharePoint
skills
SSO
staff development
staff morale
staff training
staffing
standards
streaming video
Student affordability
Student data
Student success
Student Workers
submission workflow
subscriptions
systems
Talent Management
TDM
team-building
technical
technology evaluation
text mining
textbooks
textbooksadoption
training
Transformative agreements
transition
troubleshooting
Trust
undergraduate thesis
Usability
Usability Study
usage
Usage statistics
user experience
user group
user privacy
user studies
user support
video
workflow
Working with consortia
Audience Level
Advanced
Foundational
Intermediate
Popular
Recently Active Attendees
Tina Baich
Shawn Vaillancourt
Stephanie Larrison
Christina Beis
Jessica Brangiel
Laura Krossner
Tiffany Henry
David Schuster
More →
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Dates
Sunday
, March 8
Monday
, March 9
Tuesday
, March 10
Wednesday
, March 11
Types
1. Managing e-Resources & Licensing
2. Collection Development & Assessment
3. Organizational Strategies
4. External Relationships
5. User Experience & Promotion
6. Scholarly Communication & Library Publishing
7. Emerging Technologies & Trends
8. Data Science & Libraries
Exhibits
Keynote
Misc
Wellness
Venues
AT&T Center Courtyard
AT&T Conference Center
Room 103
Room 104
Room 105
Room 106
Room 202
Room 203
Room 204
Salon C
Tejas Dining Room
Zlotnik 5
Zlotnik 6
Zlotnik Ballroom - Exhibit Hall
Zlotnik Lobby
